Uniden Voice Over Cloud: Navigate NBN Outages with Ease

Welcome to Uniden Voice over Cloud, where innovative communication meets the ever-evolving landscape of the National Broadband Network (NBN). In the dynamic realm of Australian business, the reliability of your communication system can make or break crucial moments. Let's explore why Uniden Voice over Cloud is not just a great product for NBN customers but a lifeline for businesses facing the dreaded impact of NBN outages.

1. Unmatched Reliability in NBN Environments:

NBN outages are the stuff of nightmares for businesses heavily reliant on seamless communication. Uniden Voice over Cloud rises to the occasion with unmatched reliability, ensuring that your business remains connected even when the NBN hits a rough patch. Our advanced infrastructure is designed to weather the storm, providing a constant lifeline for your critical communications.

2. Seamless Transition During NBN Outages:

One of the distinctive features that set Uniden Voice over Cloud apart is its ability to seamlessly transition during NBN outages. When the unexpected happens, our system smoothly switches to our mobile app, allowing your business operations to continue without a hitch. No more frustrating downtimes or missed opportunities – Uniden Voice over Cloud keeps you connected when it matters most.

3. Enhanced Flexibility for Business Continuity:

We understand that business doesn't wait, especially during NBN outages. Uniden Voice over Cloud empowers your team with enhanced flexibility. Whether you're in the office, working remotely, or on the move, our cloud-based communication system adapts to your needs. Keep the wheels turning and the conversations flowing, irrespective of NBN challenges.

4. Customer Support for Peace of Mind:

Navigating NBN outages can be stressful, but with Uniden Voice over Cloud, you're not alone. Our dedicated customer support team stands ready to assist you. From technical troubleshooting to providing solutions, we ensure that you receive the support you need, precisely when you need it. Say goodbye to the frustration of dealing with outages on your own.

5. Comprehensive Solution Tailored for Australian Businesses:

Uniden Voice over Cloud is not just a communication system; it's a comprehensive solution tailored for the unique needs of Australian businesses. We understand the challenges posed by the NBN, and our system is engineered to provide a robust and reliable communication infrastructure, ensuring that your business remains unaffected by the dreaded NBN outages.

6. Predictable Billing in Unpredictable Times:

In times of NBN uncertainty, Uniden Voice over Cloud offers predictability. Our subscription-based model ensures that your billing remains stable and predictable, allowing you to allocate resources efficiently. No more surprises – just a straightforward and cost-effective solution for your business communication needs.

Don't let the dread of NBN outages impact your business. Choose Uniden Voice over Cloud as your communication lifeline, providing reliability, flexibility, and peace of mind in the face of NBN uncertainties. Elevate your business communication – because with Uniden, your connection is more than just a line; it's a lifeline.

Uniden Voice Over Cloud: Elevating Business Communication Beyond Telstra

In the vibrant landscape of Australia, choosing the right communication system is crucial for the success of your enterprise. Allow us to elucidate why Uniden Voice over Cloud stands head and shoulders above the competition, particularly when compared to Telstra Dot.

Uniden Voice over Cloud prides itself on delivering unparalleled reliability. Experience consistently high-quality calls and data transmission, ensuring that your business communication remains seamless and uninterrupted. Telstra Dot, while reliable, may occasionally encounter outages, potentially disrupting your crucial conversations.

When it comes to customer support, Uniden Voice over Cloud takes the lead with our dedicated assistance. Our team is committed to promptly addressing your concerns and providing solutions, ensuring that you receive the support you need, when you need it. Telstra Dot, while offering reliable support, may not match the swiftness and responsiveness that Uniden is known for.

In the face of the dreaded NBN outage, Uniden Voice over Cloud seamlessly transitions to our mobile app, allowing your business operations to continue without missing a beat. Telstra Dot, on the other hand, offers no functionality during NBN outages, leaving you stranded in critical moments.

Uniden Voice over Cloud stands out as the only communication solution that provides end-to-end support for both hardware and software. From cutting-edge plug and play phones to cloud-based software, our holistic approach simplifies maintenance and ensures compatibility. 


Advantages Uniden Voice over Cloud Telstra Dot
Reliability High reliability with HQ call quality & fail-over to our Free Mobile App. May experience occasional outages as it requires an active and working NBN service.
Customer Support Exceptional customer support with Australian based account and support managers. Long response times, no local account manager.
NBN Offline Functionality Seamless transition to mobile app during NBN outages. Phone lines offline during NBN outages.
Hardware and Software Support Comprehensive support for both our Uniden Plug and Play hardware and software. Supports a limited number of 3rd party Telstra-approved devices and software with limited support.
Flexibility and Mobility Offers unparalleled flexibility and mobility with cloud-based communication. Limitations in mobility support.
Scalability Highly scalable to accommodate businesses of all sizes. From 3 lines and users to unlimited we have you covered. You can connect up to 9 separate lines, however, only a maximum of 3 lines can be used at the same time, whether they're calls you receive or calls you make (eg phones, fax or EFTPOS lines). You'll need to take up a separate plan for each phone line.
Integration with Cloud Services Seamlessly integrates with various 3rd party applications and cloud services. No support to 3rd party applications.
Cost Efficiency Predictable billing with a subscription-based model. May have variable costs and additional charges.





Australia's Most Trusted Business Communication System

Uniden Voice over Cloud offers a comprehensive solution that prioritises reliability, exceptional support, offline functionality during the dreaded NBN outages through the mobile app, and the unique ability to supply and support both hardware and software.

  • Reliability – The Foundation of Trust: Uniden Voice over Cloud has earned its reputation as the most reliable communication system in Australia. Businesses can rely on consistent, high-quality voice calls and data transmission, ensuring that communication remains seamless and uninterrupted. In a country where reliability is non-negotiable, Uniden Voice over Cloud emerges as the benchmark for dependable business communication.

  • Exceptional Customer Support – A True Partner: What sets Uniden Voice over Cloud apart is its commitment to exceptional customer support. Australian businesses value a partner they can trust, and Uniden provides unparalleled support. From troubleshooting technical issues to addressing concerns promptly, the dedicated support ensures that businesses can focus on their operations with confidence.

  • NBN Offline Functionality with Mobile App: Recognising the challenges posed by NBN outages, Uniden Voice over Cloud takes innovation to the next level. When the NBN is offline, the system seamlessly transitions to a mobile app, ensuring that businesses can continue their operations without disruptions. This unique feature reflects Uniden's commitment to keeping businesses connected under any circumstances.

  • Hardware and Software Support – A Comprehensive Solution: Uniden Voice over Cloud stands alone as the only communication solution in Australia that provides end-to-end support for both hardware and software. From state-of-the-art IP phones to cutting-edge cloud-based software, businesses can rely on Uniden for a holistic communication solution. This comprehensive support simplifies maintenance, streamlines updates, and ensures compatibility across all aspects of the system.

  • Tailored for the Australian Business Landscape: Uniden Voice over Cloud understands the nuances of the Australian business landscape. The system is designed to cater to the specific needs of local businesses, offering features and support that align with the unique challenges and opportunities present in the Australian market.

From our unwavering commitment to customer support to its innovative approach to NBN outages and comprehensive support for both hardware and software, Uniden Voice over Cloud is not just a communication system – it's a true partner for Australian businesses. As companies navigate the challenges of modern communication.

The Ultimate Business Phone Solution for Lawyers & Law Firms

As businesses worldwide transition towards more agile and efficient communication solutions, Uniden Voice over Cloud emerges as the evolutionary pinnacle of Voice over Internet Protocol (VoIP) technology. With its cutting-edge features and innovative approach, Uniden Voice over Cloud is reshaping the way organisations communicate, making it the ultimate evolution of VoIP.

  1. Next-Level Flexibility and Mobility: Uniden Voice over Cloud transcends traditional VoIP systems by providing unparalleled flexibility and mobility. Users can seamlessly connect from any location with internet access, breaking down geographical barriers. This newfound flexibility ensures that communication remains dynamic, adapting to the modern pace of business operations.

  2. Scalability Without Limits: Unlike conventional VoIP systems that may face limitations in scalability, Uniden Voice over Cloud offers a scalable solution without constraints. Whether you're a small startup or a large enterprise, the system effortlessly adapts to your needs, ensuring that your communication infrastructure grows alongside your business.

  3. Enhanced Collaboration Features: Uniden Voice over Cloud introduces a new era of collaboration with features that go beyond the traditional VoIP offerings. Integrated video conferencing, real-time document sharing, and collaborative tools empower teams to work together seamlessly, fostering enhanced productivity and efficiency.

  4. Advanced Security Protocols: Security is a paramount concern in today's digital landscape, and Uniden Voice over Cloud addresses this with advanced security protocols. The system incorporates robust multi-layered security measures, ensuring that sensitive business communications remain confidential and protected from potential threats.

  5. User-Friendly Interface and Intuitive Design: Uniden Voice over Cloud redefines user experience with an intuitive design and user-friendly interface. The platform is easy to navigate, minimising the learning curve for users and allowing organisations to maximise the benefits of advanced communication technology without the need for extensive training.

  6. Seamless Integration with Cloud Services: Uniden Voice over Cloud goes beyond the confines of traditional VoIP by seamlessly integrating with various cloud services. This integration enhances efficiency by connecting communication channels with cloud-based applications, creating a cohesive environment that optimises workflow and data management.

In Summery:

Uniden Voice over Cloud stands as the pinnacle of VoIP evolution, offering a smart communication solution for businesses of all sizes. With its unmatched flexibility, scalability, advanced security measures, and seamless integration with cloud services, Uniden Voice over Cloud is rewriting the playbook for effective communication in the digital age. By choosing Uniden Voice over Cloud, businesses not only embrace the evolution of VoIP but also position themselves at the forefront of the next era in communication technology.

The Ultimate Business Phone Solution for Lawyers & Law Firms

In the fast-paced and ever-evolving legal landscape, effective communication is paramount for lawyers. With the increasing reliance on technology, choosing the right business phone solution is crucial. Uniden Voice over Cloud emerges as the preferred choice for lawyers seeking a seamless and reliable communication system tailored to their unique needs.

  • Advanced Features for Legal Professionals: Uniden Voice over Cloud is equipped with advanced features specifically designed to meet the demands of legal professionals. From call recording and transcription services, integrations to billing platforms and to voicemail-to-email capabilities, lawyers can streamline their communication processes and enhance overall productivity.

  • Enhanced Mobility and Flexibility: Lawyers are often on the move, attending court hearings, client meetings, or working remotely. Uniden Voice over Cloud offers enhanced mobility, allowing legal professionals to stay connected wherever they are. With the flexibility to make and receive calls from any device with internet connectivity, lawyers can maintain a professional presence even when away from the office.

  • Secure and Compliant Communication: The legal industry places a high premium on confidentiality and data security. Uniden Voice over Cloud ensures compliance with Australian hosting and industry regulations. This feature is vital for lawyers dealing with sensitive client information and confidential discussions.

  • Scalability to Suit Law Firms of All Sizes: Whether a solo practitioner or a large law firm, Uniden Voice over Cloud offers scalable solutions. Lawyers can easily adapt their communication infrastructure as their practice grows, ensuring that the phone system remains a reliable and cost-effective investment for firms of all sizes.

  • Seamless Integration with Legal Software: Integration with popular legal software applications is crucial for lawyers to enhance efficiency. Uniden Voice over Cloud seamlessly integrates with various legal software, providing lawyers with a cohesive and integrated approach to managing communication and case information.

  • Reliability: Legal professionals require a reliable phone system that ensures uninterrupted communication. Uniden Voice over Cloud offers high reliability with minimal downtime. Additionally, the local customer support ensures that any issues are promptly addressed, minimising disruptions to the business workflow.

Boosting Business Productivity with Uniden Voice Over Cloud Integrations

In the fast-paced and interconnected world of business, effective communication is the cornerstone of success. Uniden Voice over Cloud has emerged as a transformative solution, not only for seamless communication but also for its extensive range of integrations that significantly enhance overall business productivity. In this article, we explore how Uniden Voice over Cloud integrations serve as a catalyst for increased efficiency, collaboration, and streamlined operations.

1. Unified Communications for Enhanced Collaboration:

Uniden Voice over Cloud integrates seamlessly with various unified communications tools, consolidating voicemail, email, and other communication channels into a centralised platform. This unified approach fosters enhanced collaboration among team members, ensuring that information flows seamlessly across departments and teams. By providing a single point of access for all communication channels, businesses can reduce communication silos, leading to quicker decision-making and improved overall productivity.

2. Customisable Call Flows Tailored to Workflow:

One of the standout features of Uniden Voice over Cloud is its ability to offer customisable call flows. Businesses can tailor these flows to align with their specific workflows, ensuring that incoming calls are efficiently directed to the appropriate departments or personnel. This customisation minimises call handling time, expedites issue resolution, and optimises resource allocation, ultimately contributing to enhanced productivity.

3. Effortless Mobile Integration for On-the-Go Professionals:

In the modern business landscape, professionals are often on the move. Uniden Voice over Cloud addresses this by providing seamless mobile integration. Through the intuitive mobile application available on both Android and iOS platforms, business professionals can access vital communication tools from anywhere. This empowers teams to stay connected, make informed decisions on the go, and maintain productivity regardless of their physical location.

4. Scalability to Support Business Growth:

As businesses expand, so do their communication needs. Uniden Voice over Cloud offers scalability, ensuring that the communication infrastructure grows in tandem with the business. Whether adding new team members, opening additional branches, or accommodating increased call volumes, the system scales effortlessly to meet evolving demands. This adaptability minimises disruptions, allowing businesses to focus on growth without compromising productivity.

5. Smart Call Routing for Optimal Efficiency:

Uniden Voice over Cloud optimises call handling through intelligent routing based on departments. This ensures that calls are directed to the right professionals efficiently. By streamlining call processes, businesses can improve response times, reduce call transfer delays, and enhance overall communication efficiency. Smart call routing contributes to a smoother workflow and, consequently, increased productivity.

6. Integration with Third-Party Applications:

Uniden Voice over Cloud goes beyond internal integrations by seamlessly connecting with third-party applications. This includes CRM systems, helpdesk platforms, and other essential business tools. By integrating these applications, businesses can eliminate the need for manual data entry, reduce errors, and enhance overall efficiency in customer interactions and support.


Uniden Voice over Cloud's commitment to innovation extends beyond providing reliable communication—it actively contributes to boosting business productivity. Through unified communications, customisable call flows, mobile integration, scalability, smart call routing, and third-party application integrations, businesses can create an ecosystem that promotes efficiency and collaboration. In a world where effective communication is synonymous with success, Uniden Voice over Cloud's integrations stand as a testament to its role in driving businesses towards heightened productivity and sustained growth.

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