Uniden Voice vs Aussie Broadband
Your phone system deserves a phone company.
Aussie Broadband is a terrific internet provider, and that's the point. Business phone is a bolt-on cross-sell to its broadband base, locked to its NBN, on third-party Yealink handsets. Uniden Voice is a communications company first, where the phone is the product.
Where the focus goes
Is your phone system the main event, or the upsell?
Aussie Broadband
An ISP, with phone attached
Hosted PBX is plan-bundled with third-party Yealink phones and tied to an Aussie Broadband connection: a cross-sell, not a core engineering investment. It even sold off its Fonebox contact-centre voice asset.
Uniden Voice over Cloud
Communications, by design
Uniden designs the handset, the apps, the platform and the AI, backed by 50+ years of communications engineering. Managed NBN is part of the service, not the whole company.
What a bolt-on misses
Three things a side-project phone product can't give you.
An AI receptionist
No Vocky-style AI voice agent. When the line's busy or the office is shut, the call is simply lost.
First-party hardware
Resold Yealink handsets only. No purpose-designed desk phone built to match the platform like the Uniden EVOC2.
True desktop apps
A web portal and mobile softphone, but no first-party desktop suite for Windows, macOS and Linux.
Head to head
Focus shows up in the feature list.
Aussie Broadband
Uniden Voice
Primary business
Internet / NBN
Communications
AI voice agent
Vocky AI
First-party handset
Yealink (resold)
EVOC2 HD
Desktop apps
Web + mobile only
Win · macOS · Linux
Tied to one network?
Yes, their NBN
Flexible, managed NBN
Built & owned end to end
Uniden
Put your calls with a company that lives for them.
Keep the broadband if you love it, but give your phone system to a communications company with AI and its own hardware built in.
1300 881 662 · info@unidenvoice.com · www.unidenvoice.com
