Unified communications in healthcare

Power your remote work efficiency with business phone plans

Unlock the potential of your remote team with leading cloud-based communication solutions designed for Australian businesses.

Remote teams have become the norm for many organisations in Australia and worldwide. Research shows that in Australia, NSW is where people can find the most remote work, with 38% already engaging in remote work at least some of the time.


As businesses adapt to this new reality, the need for effective communication tools has never been more important. Enter business phone plans—a game-changing solution that can significantly enhance remote work efficiency.


These advanced communication systems go far beyond traditional telephone systems, offering many features to keep remote teams connected, productive, and aligned. By leveraging cloud-based technology, these phone plans provide flexibility, scalability, and seamless integration with other digital tools.


Let’s explore how the right phone plan can transform your remote work environment, boost productivity, and foster collaboration among team members, regardless of their physical location.

Delivering high-quality services


4 key benefits of revolutionising remote collaborations

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remote collaborations

Business phone plans integrate various communication channels into a single platform, allowing remote workers to seamlessly switch between voice calls, video conferencing, instant messaging, and file sharing. This unified approach eliminates the need for multiple apps and reduces context switching, enabling employees to maintain focus and productivity throughout the day. With all communication tools at their fingertips, team members can choose the most appropriate method for each interaction, enhancing overall efficiency.

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Advanced call routing and management

Modern cloud-based phone systems offer sophisticated call routing features that ensure incoming calls reach the right person, regardless of location. Intelligent call distribution, time-based routing, and customisable Interactive Voice Response systems help remote teams manage high call volumes efficiently, minimise call drops, and create more satisfied customers. This reduces the number of disruptions for employees, allowing them to focus on their core tasks while maintaining excellent customer service standards.

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Mobile integration

Cloud-based business phone plans equipped with mobile integration enable your company’s remote workers to use their personal devices as extensions of the company phone system. This feature allows employees to make and receive calls using their business number, access voicemail, and utilise other phone system features from anywhere. By connecting personal and professional communication tools, mobile integration promotes flexibility and ensures that remote workers remain accessible and productive, even if they’re on the go.

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Virtual meeting rooms and conference

Many cloud-based phone plans include virtual meeting rooms and conference bridges, facilitating seamless collaboration among remote team members. These tools enable impromptu brainstorming sessions, scheduled team meetings, and client presentations without the need for complex setups or additional software. With features like screen sharing, document collaboration, and recording capabilities, virtual conference rooms enhance productivity by replicating the in-person meeting experience for your business’s remote teams.

Features of cloud-based phone systems ideal for remote workers

Voicemail-to-email

Converts voice messages to text and sends them to your email, allowing remote workers to manage voicemail discreetly and efficiently.

Auto-attendant

Greets callers and directs them to the right department or employee, ensuring efficient call handling even with a distributed workforce.

Call recording

This feature enables hassle-free call recording and storage of important calls for training, quality assurance, and compliance purposes.

Softphone applications

Allows remote workers to make and receive calls from their computers, eliminating the need for desk phones with expensive infrastructure.

Call routing

Automatically routes calls to multiple devices or numbers, ensuring remote workers never miss important calls from any stakeholders.

Empower your remote teams with Uniden’s phone plans

Uniden, a trusted name in telecommunications, offers a range of business phone solutions designed to meet the unique needs of remote and distributed teams in Australian businesses.

 


Explore our VoIP phone prices and plans to gain access to more than 40 free features with a free setup.

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Revolutionise how you communicate with Uniden

Ready to unlock the full potential of your distributed team? Learn how our tailored business phone plans can transform your remote work efficiency.


Frequently asked questions


1. Are phone plans secure for remote workers?

Yes, reputable phone plan providers prioritise security. They typically offer end-to-end encryption, secure login protocols, and regular security updates to protect sensitive information. Many also comply with industry standards and regulations to ensure data privacy and protection for remote workers.

2. Can these phone plans integrate with our existing tools and software?

Many modern phone plans offer integrations with popular productivity tools, CRM systems, and other business software. This allows for seamless data sharing, automated workflows, and improved efficiency. Check with your provider to confirm specific integrations available for your chosen plan.

3. How difficult is it to set up a phone system for remote workers?

Setting up a phone system for remote workers is typically straightforward, especially with cloud-based solutions. Most providers offer user-friendly interfaces and step-by-step guides for installation and configuration. Additionally, many offer technical support to assist with setup and troubleshooting if needed.

4. How do phone plans handle call quality issues for remote workers?

Quality business phone plans use advanced technologies and have built-in features to optimise call quality. They often include tools for monitoring and managing network performance, and can automatically route calls through the best available connections to ensure clear, reliable communication for remote workers.

5. Can these phone plans help maintain a professional image for remote teams?

Absolutely. Phone plans offer features like professional greetings, custom hold music, and advanced call routing that help maintain a polished, professional image. They also allow remote workers to use business phone numbers, ensuring consistency in how your company presents itself to clients and partners.

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