Discover Features of Uniden Voice Over Cloud

Discover the powerful features of Voice over Cloud and see why we’re the top choice for automating your business communication.

It's just like having your own personal assistant for your communications – minus the coffee runs!

SMS MESSAGING

Enhance your campaign or customers service with SMS messaging sent straight from your customer portal and select between one-way or two-way text messages

INTERACTIVE VOICE MENU

Enhanced customer experience by ensuring client calls are being directed to the right person the first time with interactive menus and announcements.

VOICEMAIL TO EMAIL

Stay on top of business when you can’t talk by having voicemails emailed to your inbox as an audio file.

CALL QUEUING

Never miss another call and reduce customer waiting times with 7 easy to configure call ring strategies and personalised greetings.

1300 / 1800 NUMBERS

1300 numbers enable your customers to call your business from anywhere nationwide for the low cost of a local call. 1800 numbers allow customers to call toll-free nationwide.

CALL FORWARD

Call forwarding is easy and completely transparent to the caller this makes it possible for the correct operator of your company to be on call.

SCREEN SHARE

Allows users to share their screens during video conferences

CALL PARKING

Parking a call allows you to hold calls in a virtual location and retrieve them from any desk phone in your system.

EMERGENCY SUPPORT

Provides emergency services with accurate IPND location data

SHARED LINES

Share one phone number across multiple phones, and answer calls from any phone or call out from the office phone number using our mobile or PC app

CUSTOMER PORTAL

From here you also get real-time view of your business communications with an easy to use portal allowing you to do what's important to you.

MULTI-SITE

Voice over cloud allows multi-site support, this gives you the flexibility to manage and support your branch offices and their unique operational needs

CALL SCREENING

Displays caller info before answering, with options to accept or reject

INTERNATIONAL

Take your business with you overseas with our roaming servers, never miss a call and keep in contact with the office and customers

CALL PACKS

Save money with our no contract unlimited calls packs, scale your business when you need and decrease when times are quite

CRM INTEGRATION

Links with your CRM systems for seamless click to call, call management and save call recordings and notes against your customers

PERSONAL ASSISTANT

Busy Lamp allows real time monitoring an external phone status before transferring or making calls to that extension.

CONFERENCE ROOMS

Real-Time Collaboration Audio and Video conference rooms with passwords and collaboration on the go using smartphones and tablets.

UNIFIED MESSAGING

Integrates voicemail, sms, and text into a single inbox or CRM

TEXT TO SPEECH

Convert written text into natural-sounding audio in a variety of languages and voices for your greetings and menus.

EXTENSIONS/USERS

Extensions allow each staff to connect with your cloud phone system by using our Uniden EVOC range desk phones or our app enabling employees at local, home or satellite offices to stay connected anytime and anywhere.

CALL BARGE

Allows supervisors to join a live call for monitoring or assistance

INSTANT PROVISIONING

We are ready when you are, even with new phone numbers, order numbers via the customer portal are ready to go with the click of your mouse

CALL REPORTS

Build realtime report about all the calls going to and from your business. You will see statistics about how many calls were answered or missed. You can save the generated reports as Excel, PDF or CSV

DO NOT DISTURB

At the press of a button, Do Not Disturb sends calls directly to voicemail or routes them to the next call handling rule.

HD AUDIO

HD voice delivers at least twice the sound quality compared to a typical voice phone call

INTERCOM

Intercom allows for fast and easy messages without having to answer the phone.

NUMBER PORTING

Number porting allows you to easily transfer an existing phone number to your Uniden Voice Over Cloud account in a few steps

CALLER ID

Gives you the flexibility to manage both your incoming and outgoing caller IDs. You can also choose what business number when making outbound calls and name for internal calls

INTERNATIONAL NUMBERS

Expand your virtual global presence with international inbound numbers in over 120 countries.

PC, ANDROID & IOS APP

Stay connected with the office with the FREE PC, Android and iOS App. Transfer, make and receive office calls without showing your personal mobile phone number.

CALL RECORDING

You can save inbound and outbound recorded calls locally on your phone or PC or together in the *cloud for easy access (cloud recording additional cost*)

TIME CONDITIONS

A phone system that understands your business hours and working days by sending calls to the right place at the right time.

GEO-LOCATION ROUTING

Directs calls based on the caller's location, using geolocation data from their phone number or mobile tower data

MUSIC ON HOLD

Promote your business by playing a customised message when customers are on hold or play your own music tunes.

CLICK TO CALL

Embed a little code on your website that will give customers a quick way to call your business and use this feature for your CRM to call customers with one click from our PC application

API ACCESS

APIs allow you to automate reporting and manage some aspects of the voice services provide with 3rd party services. API features limited to Business and enterprise plans.

CALL BLOCKING

Prevents calls from specific numbers or known spammers

HEADS UP DISPLAY

Whether you are using your Uniden EVOC2 desk phone, the mobile app, or our PC softphone, your colleagues can now easily see who is on a call or available.

VIDEO CONFERENCE

Easy to use, secure and unlimited video conference calls with your staff or host a meeting worldwide. Boost your team efficiency with one-click screen sharing from Google Chrome

VOICEMAIL MANAGER

Visual voicemail allows you to easily manage voicemails in your online portal, desk phone, PC or mobile device

CALL LOGS

Realtime call logs keep a complete record of all your inbound and outbound calls. View the name of the caller, the number, as well as the time, date, and duration of the call.

ADDRESS BOOK

Sync and share your contacts with your business and save your personal contacts only visible to you

VIDEO CALLS

Use our PC and Mobile application to stream one on one video calls with staff

DIRECTORY LISTING

Provides an internal directory of extensions and contacts

Getting started with Uniden Voice over Cloud
is easy, fast and for a limited time free number porting.

It only takes a few clicks to get started

Get Started - it's easy!