Small business telephone systems

Find affordable business phone system prices for your Australian business

Cost-effective communication solutions can be tailored for small businesses that want the best features for their business without excessive costs.

For the majority of businesses, reducing costs is an important priority. if you own a small to medium-sized business in Australia, then the cost is something that you’re keeping a close eye on. But even though keeping costs is important, you also need to ensure that you provide your employees with robust systems and customers with exceptional service. One way to do this is through a reliable business phone system that makes communication simple and streamlined.


While you may think that a new phone system can be costly, the right cloud-based phone system is a great option that reduces your monthly phone bills by more than 50% compared to the traditional phone systems you may be using right now. Over time, this can add up to substantial savings.

But before you make a purchase, it’s important to understand how to make the right purchase at the right price and the following tips could help you land the best VoIP phone price for your business communication needs.

contact a small business via telephone

Navigating business phone system prices:
Tips to keep in mind

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Number of users and phone lines

The number of employees or users requiring access to the phone system is an important consideration for businesses when purchasing a new phone system. Cloud-based phones, however, have flexible solutions that can scale the phone lines up or down based on your operations and can be much more cost-effective.

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Required features and functions

Many cloud-based phones offer a variety of features and come at different price points. Ask about the features each provider offers and think about whether they add value to your business operations. Don’t waste money on a system that doesn’t have all the features you need and still charges a hefty price tag.

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Upfront and ongoing costs

Cloud phones generally have much lower upfront costs than traditional phone systems and come with different plans for subscriptions that you can choose based on your budget. Look at setup costs, maintenance costs, and any additional costs associated with a new phone system to avoid any surprises down the line.

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Provider reputation and reliability

Before making a long-term financial commitment, do some research about the provider and get more information about their track record in the industry. Check industry ratings, customer reviews, and even their experience in the industry to get a complete picture of how they can support your communication needs.

Integrations and open APIs business phone system prices may include

Google Drive

Save all your call data and call recordings to your Google Cloud drive.


Make sure your employees are always notified when calls are missed.


Call, save calls, and notes with a simple click and sync customers.


Easily sync your customers and know who’s calling at any given time.


Integrate your customer data with the system for seamless communication.

Get affordable business phone system prices
with Uniden

With a focus on affordability, reliability, and innovative features, Uniden offers business communication solutions designed for small to medium-sized Australian businesses looking to create scalable and future-ready communication systems.

As the provider of Australia’s smartest cloud-based business phone system, we offer over 40 free features that improve communication capabilities, improve employee productivity, and enhance customer experiences.


Streamline your business communications and
save more with Uniden

Find the perfect solution for your business communication needs with a feature-rich cloud-based phone system.

Frequently asked questions

1. How do cloud-based phone systems differ from traditional on-premises systems?

Traditional on-premises phone systems require businesses to invest in expensive hardware, such as PBX systems, and bear the costs of installation, maintenance, and upgrades. In contrast, cloud-based phone systems are hosted in the cloud, eliminating the need for on-site hardware and reducing upfront costs. Additionally, cloud-based systems offer greater flexibility, scalability, and access to advanced features and integrations.

2. What factors should I consider when evaluating phone system prices?

To accurately estimate the number of users or extensions needed, consider the factors like current number of employees who require a phone line and remote or mobile workers who need access to the phone system.

3. Can cloud-based phone systems improve customer service for my Australian business?

Yes, cloud-based phone systems can significantly enhance customer service for Australian SMEs through features like call routing and interactive voice response (IVR) to direct callers efficiently and call queuing and distribution to ensure calls are answered promptly.

4. How easy is it to scale or make changes to a cloud-based phone system as my business grows?

One of the major benefits of cloud-based phone systems is their scalability and flexibility. As your Australian SME grows, you can easily add or remove users, extensions, and features through the provider's online portal or app. This allows you to scale up or down your phone system as needed, without the hassle and costs associated with traditional on-premises systems.

5. How reliable and secure are cloud-based business phone systems?

Reputable cloud-based phone system providers invest heavily in security and reliability measures to ensure the safety and continuity of their services.

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