Cloud based phone system Australia

Elevate your business communications with a cloud phone system

Explore how cloud-based phones can ensure your business enjoys seamless communication and collaboration.

For any business, communication makes up a big part of their success. Whether you’re trying to get ahead of the competition or improve your profitability, adopting a cloud phone system is an option many businesses today are turning to. This type of phone system is a great way to improve your overall business communications.

Also referred to as a virtual or hosted phone system, this is a modern solution to business communications that uses the internet to offer better connectivity and improve collaboration. Traditional phone systems are often costly and require a lot of maintenance. On the other hand, a cloud-based system is managed by a third-party provider and eliminates the need for extensive IT support or space for on-site equipment.

By embracing a cloud-based system, businesses can streamline their operations, improve mobility, and reduce operational costs, maximizing productivity and maintaining competitiveness in the industry.


How a cloud phone system elevates business communication

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Business continuity

Traditional systems are often vulnerable to natural disasters and even hardware failures, which can have costly consequences on the business. However, cloud providers focus heavily on security measures to ensure that their users’ sensitive information is protected. Cloud-based phones also offer high levels of reliability and disaster recovery measures, ensuring continuous connectivity and minimizing the risk of downtime.

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Scalable infrastructure

The more your business grows, the more you need to level up your communication. One of the biggest advantages of cloud-based phones is that they can scale with your business and business needs. You have the option to scale up or down, add new features, and integrate with other technologies. These devices make sure that your communication infrastructure is agile, cost-effective, and can meet the demands of your business.

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Unified communication

Wouldn’t it be useful to have a phone system that integrates different types of communication mediums into a single platform? Whether it’s voice, video, or messaging solutions, your employees can easily switch between different modes of communication using a cloud-based phone. Through this approach, you can experience lower communication barriers, better efficiency, and fewer connectivity issues, making decision-making easier.

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Wider connectivity

Cloud based phone systems come with virtual and international calling abilities, which is a useful feature if your business has a global presence. This gives you the ability to have offices in multiple locations without the need for physical office premises, helping you attract a diverse customer base and form relationships across borders. Your business can achieve this while reducing costs and improving business efficiency.

How to find the right cloud-based phones for business

Consider the ability to scale

Select a cloud phone system that can scale up or down as your business grows or downsizes, making it easier for the system to adapt according to your needs.

Compare the features

Take a good look at the systems you’re considering and the features they offer like call routing, integration capabilities, conferencing, speech-text, and more.

Evaluate reliability

Do your due diligence and find out about the provider’s guarantees, quality of support, security measures, and more to ensure you get the assistance you need.

Assess pricing models

Analyse the pricing models and total cost of owning a cloud-based phone by looking at monthly subscriptions, setup fees, and any other charges that may occur.

Evaluate user-friendliness

The system needs to be easily adopted by your employees, and if training is needed, the provider should be able to support you for a smoother transition.

Choose seamless business communications with Uniden

At Uniden Voice Over Cloud, we make it easier for you to switch from traditional phone systems to cloud-based phones by joining Australia’s smartest business phone system.

Our phone systems are designed for Australian businesses and can accommodate the needs of businesses of all sizes. Our goal is to help businesses enjoy seamless and efficient communication that drives success using the latest technology.


Ready to step into the
future of business communications?

Speak to our team today and find out how you can unlock the full potential of your business with a cloud phone system.

Frequently asked questions

1. Can a cloud-based phone integrate with the other business applications I use?

Yes. A lot of cloud-based phones offer seamless integration with other business applications. These integrations can streamline workflows and improve data sharing and overall operational efficiency.

2. How difficult is it to switch to cloud phone systems?

The leading cloud phone system providers understand that businesses cannot afford any breakdown in communication and offer a quick and smooth transition, with little to no disruption to your day-to-day operations.

3. How do cloud-based systems handle power outages and internet disruptions?

Redundancy measures are often used to ensure business continuity; in the event of outages, calls can be rerouted to alternative devices or locations, making it easier for continued business communications.

4. What are some of the features that cloud-based phones have?

Some of the key features that leading cloud-based phone providers offer include interactive voice response, time-based routing, call recording, voicemail to email, SMS messages, AI text-to-speech, and more.

5. What are some of the integrations and open APIs that work with Uniden systems?

Our current integrations include HubSpot, Slack, Xero, ZOHO, Google Drive, Lightspeed, Microsoft One, Monday, and Vend.

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