Unified communications in healthcare

Empower your remote workforce with cloud VoIP solutions

Unlock the potential of flexible working with cutting-edge business communication technology.

As organisations adapt to remote and hybrid work models, the demand for efficient and reliable communication solutions has skyrocketed with 50% of businesses moving to the cloud in 2023 and an additional 7% hoping to switch in 2024. Cloud VoIP (Voice over Internet Protocol) solutions have emerged as a game-changer, offering businesses the tools they need to thrive in this new era of work.


Cloud VoIP technology leverages the power of the internet to deliver high-quality voice communications, replacing traditional phone systems with a more versatile and cost-effective alternative. This innovative approach to telecommunications is particularly well-suited to support flexible working environments, providing employees with the ability to stay connected and productive from anywhere, at any time.


By embracing cloud VoIP solutions, businesses can create a seamless communication infrastructure that adapts to the changing needs of their workforce. From enhancing collaboration to reducing operational costs, the benefits of this technology are far-reaching and transformative.

Delivering high-quality services


How cloud VoIP solutions support
flexible working environments

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Seamless mobility and remote accessibility

Cloud VoIP solutions empower employees to work from anywhere with an internet connection. Whether at home, in a coffee shop, or travelling, staff can access their business phone system via smartphones, tablets, or laptops. This mobility ensures that team members remain connected and productive, regardless of their physical location. Features like call forwarding, voicemail-to-email, and mobile apps enable seamless communication across devices, allowing for a flexible work environment that adapts to individual needs and schedules.

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Enhanced collaboration and team connectivity

In flexible environments, maintaining team cohesion can be challenging. VoIP solutions address this by offering collaboration tools integrated directly into the communication platform. Features like video conferencing and virtual meeting rooms facilitate face-to-face interactions and real-time collaboration, regardless of geographical distances. This fosters a sense of unity among remote teams, improves decision-making processes, and ensures that projects move forward efficiently, even when team members are dispersed across locations.

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Scalability and adaptability to changing needs

One of the benefits of cloud solutions is their ability to scale quickly. As businesses grow or adapt to seasonal fluctuations, they can add or remove users, features, and phone lines without expensive hardware upgrades or complex reconfigurations. This scalability is beneficial for flexible working environments, where team sizes and communication needs may change rapidly. VoIP allows businesses to remain agile, adjusting their communication capabilities to match their current requirements and ensuring they only pay for what they need.

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Cost-effectiveness and reduced infrastructure

Implementing VoIP can lead to significant cost savings for businesses embracing flexible working models. By eliminating the need for traditional on-premises PBX systems, companies can reduce their upfront and ongoing maintenance costs. Cloud VoIP also offers more competitive rates for long-distance and international calls, which is particularly beneficial for businesses with a geographically dispersed workforce. The subscription model of many cloud VoIP services also allows for better budget management and predictable monthly expenses.

Features of cloud phones ideal for flexible working environments

Unified communications

Integrate voice, video, messaging, and file sharing in one platform for seamless collaboration across locations.

Hot desking support

Allow employees to log into any device and access their personal profile, settings, and extensions from anywhere.

Advanced call routing

Intelligently direct calls based on time, availability, and skill set, ensuring efficient communication flow.

Virtual receptionist

Automate call handling & offer professional greetings, improving customer experience regardless of staff location.

Integration capabilities

Connect with essential business tools like CRM systems for streamlined workflows and enhanced productivity.

Empower your business with innovative communication solutions

Uniden provides businesses with innovative communication solutions that drive productivity and efficiency. With a deep understanding of the evolving needs of modern workplaces, Uniden offers a range of cloud-based phone systems tailored to support flexible working environments.

 

By choosing Uniden, you're not just investing in technology; you're partnering with a leader in the industry who is committed to your success.

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Embrace the future of work with cloud
VoIP solutions with Uniden

Contact our team today for a personalised consultation and discover how our VoIP solutions can empower your workforce.


Frequently asked questions


How secure are VoIP solutions for business communications?

Cloud VoIP providers prioritise security, implementing measures such as encryption, secure data centres, and regular security updates. Many VoIP solutions offer enterprise-grade security features, including two-factor authentication and call encryption. However, businesses need to choose reputable providers and follow best practices for network security to ensure the confidentiality of their communications.

Can cloud VoIP integrate with other business software we use?

Yes, many VoIP solutions offer integration capabilities with a wide range of business software, including customer relationship management (CRM) systems, project management tools, and productivity suites. These integrations can streamline workflows, improve data management, and enhance overall efficiency by allowing seamless communication between different platforms.

What kind of internet connection is required for cloud VoIP?

For optimal performance, cloud VoIP requires a stable and high-speed internet connection. While the exact requirements may vary depending on the number of users and features used, a broadband connection with low latency and sufficient bandwidth is generally recommended. It's advisable to conduct a network assessment before implementing cloud VoIP to ensure your infrastructure can support the service effectively.

How does cloud VoIP support remote and hybrid work models?

Cloud VoIP is inherently designed to support remote and hybrid work models. It allows employees to access their business phone system from any device with an internet connection, whether they're working from home, in the office, or on the go. Features like mobile apps, call forwarding, and virtual meeting rooms enable seamless communication and collaboration regardless of physical location.

How easy is it to scale our cloud VoIP system as our business grows?

Scalability is one of the key advantages of cloud VoIP systems. Adding new users or features can often be done quickly and easily through an online portal, without the need for physical installations or complex reconfigurations. This flexibility allows businesses to adapt their communication systems to changing needs, whether that means rapid expansion or seasonal adjustments in workforce size.

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