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Elevate patient care with leading cloud-based hospital phone systems

Discover how embracing the future of healthcare communication with advanced cloud-based phone systems can improve patient care and operational efficiency.

Today, many businesses are moving to the cloud because improving business communications seems to be a top priority—especially in the healthcare industry where healthcare workflows need to support faster response times and improved patient care.


From communicating with patients without delay to improving accessibility, the right cloud-based phone systems can help healthcare professionals provide a better standard of care at the right time. For example, over 500,000 Australians suffer critical incidents in hospitals and 90% of it is due to communication failures. This is where cloud phone systems for healthcare come into play.


These sophisticated hospital phone systems aren't strictly designed just for seamless communication, they’ve also become an indispensable tool for healthcare professionals trying to prioritise patient needs and deliver high-quality services, on time.



Ways to improve patient care
with advanced hospital phone systems

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Enhance accessibility

Cloud-based phone systems used in hospitals come with features like intelligent call routing, automated assistants, and integrated messaging to ensure that every patient inquiry gets a prompt response which can be beneficial during emergencies. It helps create a sense of attentiveness and accessibility important to building patient trust and positive patient experiences.

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Facilitate seamless patient care

Efficient communication is important in any industry, but it becomes more important in the healthcare industry where professionals and various departments need to facilitate seamless care coordination. Using cloud-based hospital phone systems can make it easier to share critical patient information quickly, reducing the risk of error and ensuring continuous patient care.


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Mobility and remote accessibility

Mobile integration and remote access capability make it much easier for healthcare professionals to stay connected and responsive even when they’re constantly on the move and aren’t always available in their offices or workstations. Uninterrupted patient care is important to make timely decisions, especially in emergencies or during consultations with medical specialists.

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Patient engagement

Cloud-based phone systems in hospitals come equipped with interactive voice menu capabilities and integration with different resources that can actively engage patients, direct calls to the right person or department, provide important information and make sure that patients don’t feel neglected or make it difficult for them to get the patient care they need without the hassle.

What are the benefits of cloud business phone systems to healthcare providers?


Cloud-based phone systems offer seamless scalability that allows healthcare facilities to easily add or remove lines and features as their needs evolve.


Healthcare professionals can access essential communication tools from anywhere, enabling remote consultations and improved patient care coordination.

Business continuity

Cloud-based phone systems provide comprehensive business continuity measures, ensuring uninterrupted communication during emergencies or system downtime.

Cost efficiency

By eliminating the need for on-premise hardware, cloud-based phones come with huge cost savings, with 82% of businesses reporting savings after migrating.

Advanced features

From video conferencing to unified communications, cloud-based phone systems help seamless integration with healthcare software to improve collaboration.

Transform healthcare communication with Uniden

Uniden Voice Over Cloud is a leading provider of cloud-based phone systems in Australia, offering tailored solutions for each industry, including healthcare. With a deep understanding of the unique challenges faced by healthcare organisations, Uniden’s phone systems are designed to improve patient experiences and empower healthcare professionals.

We’ve made sure our advanced technology and dedicated support guide your communication workflows and ensure a seamless information exchange so that patients get the care they need without delay or hassle.


Elevate your healthcare facility’s
communication and patient care with Uniden

Contact us today and experience the transformative power of Uniden’s hospital phone systems.

Frequently asked questions

1.How can phone systems in hospitals adapt to changing healthcare trends and regulations?

Hospital phone system providers offer solutions that can adapt and evolve alongside changing industry demands. Their systems are designed with flexibility in mind, allowing for seamless integration of new features, compliance with emerging regulations, and compatibility with future healthcare technologies.

2. What training and support do healthcare facilities receive when implementing these phone systems?

Reputable hospital phone system providers understand the importance of proper training and ongoing support for successful implementation and adoption within healthcare facilities. They typically offer comprehensive training programs tailored to the specific needs of healthcare staff, covering system features, best practices, and troubleshooting.

3. How can the phone systems facilitate communication between healthcare professionals and external stakeholders?

These systems offer features like conference calling, video conferencing, and secure messaging, enabling efficient collaboration and information sharing. For example, healthcare providers can seamlessly coordinate patient transfers or consult with specialists in real-time, ensuring timely and informed decision-making.

4. How can cloud phone systems integrate with other healthcare systems and applications?

Modern hospital cloud phone systems are designed to seamlessly integrate with various healthcare systems and applications, such as electronic health records (EHR), nurse call systems, and patient monitoring devices. Integrations enable healthcare professionals to access and share critical patient information efficiently, streamlining workflows and enhancing care coordination.

5. What are the benefits of cloud-based phone systems in hospitals over on-premises solutions?

Cloud-based phone systems in hospitals offer several advantages over traditional on-premises solutions. They provide scalability, allowing healthcare facilities to easily add or remove lines and features as their needs evolve, ensuring cost-effectiveness and adaptability.

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