Transform your communications with hosted VoIP for business integrations
Unlock seamless integration possibilities and revolutionise your communication infrastructure.
Did you know that 31% of businesses rely on VoIP systems in their organisations for better efficiency? This is why understanding how VoIP systems integrate with your existing tools is important for maximising productivity and streamlining operations. The right hosted VoIP solution can give your communication infrastructure a boost by connecting seamlessly with your existing business applications, from CRM platforms to project management tools.
Today's hosted VoIP solutions offer complex yet user-friendly integration capabilities extending beyond basic telephony. These business phone systems can synchronise with your essential business tools, automating workflows and providing valuable insights through unified communications. This merging of voice communications with business software creates a cohesive ecosystem that improves collaboration and efficiency.
By implementing an integrated hosted VoIP solution, organisations can eliminate communication silos and create a more connected workplace. This integration capability ensures that your team can access critical information and communication tools from a single interface, regardless of location or type of device.
Powerful ways hosted VoIP for business integrates with your business tools
Customer relationship management (CRM) integration
Seamlessly connect your VoIP system with popular CRM platforms like HubSpot. This integration enables automatic call logging, customer information display during calls, and click-to-dial functionality. Your sales and support teams can access complete customer interaction histories, enabling more personalised service delivery while eliminating manual data entry.
Project management tool integration
Connect your VoIP system with project management platforms like Monday to enhance team collaboration. Create tasks directly from call notes, record time spent on client calls, and initiate team communications within project contexts. This integration helps maintain project momentum by keeping all communication records within your project management workflow.
Team collaboration platform integration
Connect your VoIP system with collaboration tools like Slack for seamless internal communications. Initiate calls directly from chat conversations, share presence information across platforms, and maintain communication histories within team channels. This useful integration creates a unified communication experience that enhances your team’s productivity.
Cloud storage integration
Integrate your VoIP system with cloud storage solutions like Microsoft OneDrive to streamline document sharing and collaboration. Save call recordings directly to your cloud storage, access important documents during calls, and share files during virtual meetings. This integration ensures all communication-related documents are secure and easily accessible.
Uniden's leading integration solutions for your business
Xero integration
Connect your phone with Xero accounting software to streamline financial operations, track call-related expenses, and automate billing processes for better accuracy.
ZOHO integration
Unite your communications with ZOHO's comprehensive business suite, enabling automated workflow creation, customer data synchronisation, and enhanced team collaboration.
Microsoft OneDrive integration
Access and share documents instantly during calls, automatically save call recordings, and maintain centralised communication records with secure OneDrive integration.
Slack integration
Enable seamless communication flow between your VoIP system and Slack channels, allowing for instant messaging, call initiations, and file sharing within your workspace.
HubSpot integration
Connect your phone system with HubSpot to track customer interactions, automate contact updates, and enhance sales team efficiency with integrated communication tools.
Transform your business communications
with hosted VoIP for business integration
Transform your business communications infrastructure with Uniden's cutting-edge hosted VoIP for business solutions. Our seamless integration capabilities can upgrade how your team collaborates, enhancing productivity and streamlining operations across your organisation.
Whether you're a growing startup or an established enterprise, our expert team will work with you to design a customised communication solution that perfectly aligns with your existing software ecosystem.
Take the next step in your communications journey
Contact our experts today to discover how Uniden can help you achieve your communication goals.
Frequently asked questions
What is hosted VoIP and how does it differ from traditional phone systems?
Hosted VoIP is a cloud-based phone system that transmits voice calls over the internet instead of traditional phone lines. Unlike conventional systems, hosted VoIP doesn’t require on-premises hardware beyond phones and offers advanced features like automatic updates, scalability, and integration capabilities with other business software.
Can hosted VoIP integrate with custom or legacy software systems?
Yes, most modern hosted VoIP providers offer API access and custom integration capabilities that allow businesses to connect their VoIP systems with proprietary or legacy software. Working with an experienced provider ensures successful integration with your existing systems.
What kind of internet connection is required for reliable VoIP integration?
A stable broadband internet connection with minimum speeds of 100 Mbps download and 10 Mbps upload is recommended for optimal VoIP performance. The exact requirements depend on your number of users and concurrent calls.
How long does it take to implement VoIP integrations?
Implementation timeframes vary depending on the complexity of integrations and your existing systems. Basic integrations can be completed within days, while more complex custom integrations might take several weeks to ensure proper setup and testing.
Can I integrate my VoIP system with multiple software platforms simultaneously?
Yes, hosted VoIP systems can integrate with multiple platforms simultaneously, creating a unified communications ecosystem. This allows for seamless data flow between different business tools and applications.
