Open up smooth integration with VoIP phone systems
Connect your business with Slack, HubSpot, Lightspeed, Monday, and more for enhanced productivity and simpler communication, especially during peak seasons.
Business phone system
Hardware and internet
Uniden Voice over CloudOne number on your Uniden desk phone, laptop and mobile
Calls, SMS, team chat, video and AI summaries, with Uniden hardware on the desk. Start a call at your desk, finish it in the car.
See all featuresDesigned, built, hosted and supported in Australia. Uniden desk phones, cloud apps and AI in one system.Book a demoAll features
AI on your phone line
Uniden Voice vs AI receptionists
See every comparisonAI AgentsEvery call answered, day or night
It answers on your own numbers, books the job, sends an SMS and warm transfers to your team when a person is needed.
Meet your AI agentBuilt into your phone system, not bolted on. No second number, no call forwarding.Book a demo
Professional services
Trades, retail and hospitality
Browse all industries
Case study · Optical Solutions AustraliaFive branches, five phone systems, now one.5 sites1 systemRead the OSA story
Case study · Coco's Wealth of HealthWhen every enquiry and phone order matters.Maroubra organic health-food storeRead Coco's story
Our customersFrom one-person shops to national brands
See how businesses like yours run their phones on Uniden Voice.
Find your industryWorking on your own? A real business number and NBN for sole traders, no lock-in.Sole tradersStartups
Phone plansBusiness phone planfrom$84.90/month3 users included on a 36-month term. Every feature, one simple per-user rate.Free setup and free number portingDesktop and mobile apps includedAI Agents built inSee phone plans
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Bundle and savePhones and NBN from one Aussie team
One provider to call when something needs fixing. No finger pointing.
See NBN plansWe guarantee to beat any competitor's quote. Keep your existing numbers when you move across.Sign up online1300 881 662
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Effective communication is the cornerstone of every successful small business. VoIP phone systems have changed the way businesses communicate by offering flexible, scalable, and efficient solutions tailored to modern needs. According to recent surveys, 94% of small businesses report improved security after switching to cloud-based systems. This highlights how VoIP systems can enhance reliability and operational efficiency.
Integrations are central to optimising business operations. Connecting your cloud-based phone systems with tools like Slack, HubSpot, Lightspeed, and Monday enables your team to work smarter, not harder. These integrations simplify workflows, automate routine tasks, and ensure that all communication channels operate smoothly.
This connectivity is particularly useful during busy periods, such as the holidays. As customer demand spikes, these integrations help small businesses stay organised, maintain superior service quality, and maximise productivity. Read on to find out more about choosing the right VoIP phone system with robust integration options and how it can make all the difference in meeting seasonal challenges and long-term goals.
Why are integrations with VoIP phone systems important?
Unified communication
Integrating cloud-based phone systems with tools like Slack & HubSpot creates a centralised hub for communication, ensuring better team connectivity. This enables effective collaboration, consistent messaging & simpler workflows. By eliminating communication silos, businesses can enhance efficiency, reduce misunderstandings, and deliver a unified experience for all users.
Automated workflows
Linking VoIP systems with platforms like Monday & Lightspeed automates routine tasks, including call scheduling, task assignments, and data reporting. Automation reduces manual effort, freeing up employees to focus on high-value activities. This boosts productivity, improves task accuracy, and ensures operational efficiency, especially during periods of high business demand.
Centralised customer data
When integrated with CRM systems like HubSpot, VoIP phone systems consolidate customer data in one easily accessible location. This simplifies access for employees, ensuring they can update relevant information efficiently. Centralised data improves service delivery by enabling personalised customer experiences & helping teams resolve queries more effectively & efficiently.
Enhanced collaboration
Integrations with tools like Slack facilitate real-time communication, ensuring smooth collaboration across teams and locations. Instant messaging, task sharing, and update coordination are simplified, fostering greater teamwork. These features ensure projects progress smoothly and communication bottlenecks are avoided, even in dynamic or remote work environments.
How cloud-based phone systems benefit small businesses
Simpler communication
VoIP systems integrate with apps like Slack and HubSpot, consolidating team communication and creating a unified workspace for better collaboration.
Enhanced productivity
Automating tasks through integrations with Monday and Lightspeed ensures your team spends less time on repetitive processes and more on impactful work.
Better customer support
VoIP systems sync with customer data platforms, enabling businesses to provide a faster and a more personalised service to their respective clients.
Improved collaboration
Tools like Slack and Monday allow teams to work smoothly across communication platforms, whether through voice, chat, or video calls, ensuring alignment.
Centralised reporting
By connecting VoIP systems to CRM & analytics tools, businesses gain valuable insights into communication trends & performance, enabling better decisions.
Choose Uniden for your VoIP phone system
Uniden’s VoIP phone systems are designed to meet the unique needs of Australian businesses, offering smooth integration with tools like Slack, HubSpot, Lightspeed, and Monday. These integrations simplify workflows, improve team communication, and enable businesses to stay competitive in a rapidly evolving marketplace. With advanced features such as voicemail-to-email and call routing, Uniden ensures that your communication remains efficient, professional, and tailored to your needs.
In addition to robust functionality, Uniden provides Australian-based customer support, ensuring quick resolution to any issues and peace of mind during high-demand periods. Our scalable solutions grow alongside your business, making it easy to adapt to seasonal fluctuations or long-term expansion. Whether you're seeking improved collaboration or enhanced customer experiences, Uniden’s cloud based phone systems are a reliable choice to optimise your communication strategy.
Ready to optimise your business communications with Uniden?
Choosing the right VoIP phone system is critical for smooth communication and improved workflows. With Uniden, you get the best in integration capabilities, advanced features, and scalable solutions. Whether it’s the holidays or everyday operations, Uniden ensures your business stays connected and productive.
Frequently asked questions
Can I integrate cloud-based phone systems with Slack and HubSpot?
Yes, Uniden's cloud-based phone systems integrate smoothly with tools like Slack and HubSpot, offering simpler communication and efficient customer management.
How do cloud-based phone systems support remote teams during the holidays?
Cloud-based phone systems allow employees to stay connected from anywhere, ensuring smooth communication and uninterrupted workflows during high-demand periods.
Are Uniden’s cloud-based phone systems cost-effective for small businesses?
Yes, Uniden offers affordable pricing with flexible plans, allowing small businesses to access advanced communication tools without breaking their budgets.
What are the benefits of integrating with tools like Monday and Lightspeed?
Integration with platforms like Monday and Lightspeed simplifies workflows, improves task management, and ensures faster customer service, vital during peak seasons.
How easy is it to set up Uniden’s VoIP phone system?
Uniden’s VoIP phone systems are easy to set up, with Australian-based support ensuring a smooth and smooth integration process.