Upgrading office phone systems is a major decision that can have a lasting impact on communication and operational efficiency of small businesses. With market research showing a 60% increase in effective stakeholder communication and a 54% increase in the ease of decision making, digital experts agree that integrating digital systems including VoIP systems is the way forward.
However, navigating the upgrade process can be tricky, especially with so many technological advancements and options available in the market today. As many businesses are turning to cloud-based systems, it’s crucial to understand the potential challenges and how to avoid them.
From hidden costs to inadequate training, poor choices can lead to disruptions and lost productivity. This guide will help you avoid common mistakes and ensure that your office phone system delivers maximum value without the pitfalls.