Keep your business and personal life separate with a virtual business phone number
Learn how virtual phone numbers offer privacy, professionalism, and control, without compromising customer communication.
Today, privacy has become more than just a preference. It’s a necessity. Whether you’re a sole trader or managing a growing team, protecting your personal information can help safeguard against spam, scams, and data misuse. Sharing your mobile number with clients, vendors, or on public listings can leave you exposed to unwanted calls and security risks.
A virtual business phone number acts as a protective buffer between your professional and personal life. It allows you to communicate with clients and customers confidently. With added features like call forwarding, voicemail, and call recording, you can manage communications effectively while keeping your information secure.
Businesses today face growing threats to data privacy, making proactive solutions essential. By using a virtual phone number, you maintain a professional appearance and reduce the likelihood of data breaches and harassment. It’s a small investment in technology that brings significant peace of mind.
How can a virtual business phone number protect your privacy?
Keep your number private
With a virtual number, your personal mobile or landline is never exposed, whether you're taking a client call, publishing contact info online, or following up after hours. Calls are routed through a secure digital number, giving you the option to shield your actual number. This reduces the risk of your details being shared, leaked, or added to spam lists. It's an easy, proactive measure that adds a layer of security for sole traders, remote workers, and growing businesses that must remain accessible but protected.
Separate work and personal communications
A virtual business phone number helps you draw a clear line between business and personal life. You can set business hours, use a dedicated voicemail, or assign calls to different team members, all while preserving your private number. This makes it easier to disconnect outside work hours, prioritise important client calls, and manage business contacts. It also ensures a consistent experience for customers, especially when multiple team members share responsibility for answering calls or responding to enquiries.
Avoid spam and telemarketing calls
Virtual phone numbers help you maintain a clean and secure communication line. Many platforms include tools like call screening, caller ID, voicemail filters, and auto-blocking for known spam numbers. This reduces the number of robocalls and telemarketing attempts, which often target published or reused numbers. Since your actual number stays hidden, it's less likely to end up on marketing databases. This level of control helps businesses operating online or using forms or directories to attract new clients.
Enhance data security and control
What are the industries where
a virtual phone number can improve privacy?
Real estate agencies
Agents often work on the move and share contact details across listings and signboards. A virtual business phone number ensures client calls are routed professionally. This allows real estate agents to manage their availability and maintain boundaries with clients, especially after hours.
Healthcare professionals
Doctors, therapists, and allied health workers must uphold patient confidentiality. A virtual number allows them to make and receive calls from any location. It helps maintain privacy while enabling seamless communication for bookings, follow-ups, and telehealth support services.
Freelancers and consultants
Freelancers have multiple clients and projects, so protecting their personal numbers is crucial. A virtual number helps establish a professional presence, separate clients by project, and avoid mixing personal contacts with business ones, especially when dealing with international clients.
eCommerce businesses
Online retailers and service providers often rely on public-facing contact details for customer support. A virtual business phone number gives them the flexibility to manage enquiries from different locations while reducing spam and preventing misuse of direct team member numbers.
Legal services
Lawyers, legal clerks, and support staff discuss sensitive matters over the phone. A virtual number offers call tracking, recording (for compliance), and privacy features that prevent personal numbers from being disclosed to clients. It ensures communication is secure and professional.
How Uniden supports secure and private business communications
Uniden has been a trusted name in Australian communications for decades, helping businesses simplify and secure how they connect with customers. Our cloud-based phone systems are designed with privacy in mind, ensuring your team stays protected while staying connected. With reliable service, local support, and user-friendly features, we help businesses manage calls efficiently, professionally, and securely.
Make the switch to a virtual phone number
Keep your personal number private, streamline communication, and take control of your call flow.
Frequently asked questions
What is a virtual phone number?
A virtual phone number is a number that isn’t tied to a specific phone line or device. It forwards calls to your preferred phone and helps keep your personal number private.
Can I receive calls on my mobile through a virtual number?
Yes, you can forward calls from a virtual number to your mobile phone so you never miss important business calls while keeping your personal number hidden.
Is it difficult to set up a virtual phone number?
No, setting up a virtual number is quick and simple. Providers like Uniden can get your number up and running with minimal setup time and easy configuration.
Are virtual numbers safe for business use?
Yes, virtual numbers offer advanced features like call logging, user permissions, and voicemail control, making them a secure option for business use.
Can I use the virtual number for SMS or two-factor authentication?
Some virtual numbers support SMS and verification codes, depending on the provider and service plan. It’s best to confirm these features during setup.
