about installing a VoIP phone

What you need to know about installing a VoIP phone in Australia

Upgrade your communications by installing an easy-to-use and cost-effective VoIP phone system tailored for Australian businesses.

It’s a well-documented fact that VoIP phones offer more significant benefits than traditional landline setups. Many businesses in different industries are experiencing these benefits right now. For example, did you know that VoIP phones reduce call costs by up to 40%, and the speed and clarity they offer save employees an average of 32 minutes every day? These figures show that VoIP phones can be a viable solution for businesses keen on improving their productivity and saving costs.



As more and more Australians start to recognise these benefits and what they can mean for their business, they are switching to VoIP or cloud-based phone systems. One of the key steps in making this switch is ensuring that you install the phone system seamlessly and with little to no downtime.


What your business needs to consider when installing a VoIP phone in Australia

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Assess your internet bandwidth

VoIP calls connect via the internet and your business needs to make sure that you have sufficient bandwidth to support your business communications with high-quality connections. It’s a good idea to have an IT professional evaluate your network capabilities and recommend any upgrades that you may need to implement to support your VoIP systems’ data requirements.

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Ensure network security

Since VoIP phones are connected through the internet, it’s important to make sure that you have the proper security measures in place. Since many, if not all, businesses have sensitive information, protecting call privacy and preventing fraudulent activities or threats is important—a strong network security infrastructure can help protect your communications.

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Plan out your migration strategy

Once you’ve selected a VoIP phone system, it’s important to have a solid plan for migrating your existing operations to the new system. Have a clear plan about how you’re going to roll out your strategy and how you can do it with minimal downtime or disruption to your everyday operations. You can even speak to your VoIP service provider for best practices.

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Train your employees on the new system

VoIP phones in Australia are user-friendly, but if your staff have not used the system before, there can be a bit of a learning curve. Start training your employees on how to operate the new VoIP phones before or during the installation process, their features, and how they work so that once the installation is complete, they can begin using the system quickly.

Where VoIP phones can streamline your business communications

Customer service centres

VoIP enables intelligent call routing, monitoring analytics, and integrations with CRMs to elevate customer experience.

Remote workforces

With VoIP mobile apps and softphones, employees can take calls from anywhere as if they were working in the office.

Financial/legal firms

Comply with data security protocols while having internal discussions and client meetings using VoIP’s encryption features.

Healthcare organisations

Mobility features let physicians stay connected when moving from one location to the next to coordinate patient care.


Use VoIP’s unified communications suite to align operations and inventory across multiple store locations cost-effectively.

Install leading VoIP phones in Australia with Uniden

As Australia’s smartest cloud-based phone system, Uniden offers VoIP phone systems uniquely tailored to Australian businesses and their communication needs.

With more than 40 features and a free setup, Uniden helps businesses in different industries take charge of their communications using modern VoIP solutions.


Transform the way your business communicates
with Uniden’s VoIP phone systems

Contact our experts today, and see how we can help you streamline your communications.

Frequently asked questions

1. Can I keep my existing business phone numbers?

Yes, VoIP phones can accommodate number porting so businesses can retain their current numbers when switching providers to a VoIP system. This also helps your business maintain a professional image and prevents disruption to clients, customers, and other stakeholders.

2. Can VoIP phones integrate with other applications I use?

VoIP systems integrate with an entire ecosystem of business productivity tools like video conferencing, CRM, help desk software, Microsoft Office apps, and more. This unifies all communications on one platform for seamless workflows.

3. Do I need new hardware to use VoIP phones?

Most modern IP phones plug directly into internet networks, but providers can evaluate if existing legacy desk phones are compatible with adapters. However, installing dedicated VoIP phones provides access to the fullest range of unified communications features that other devices may not be able to.

4. How much bandwidth is required for VoIP call quality?

For high-quality connectivity, VoIP bandwidth recommendations are a minimum of 100 Kbps for both upload and download per concurrent call. The more bandwidth you have, the more reliable the performance.

5. What is required for setup and deployment of new VoIP phones?

An experienced VoIP provider handles all aspects of implementations—assessing networking needs, installing and configuring new IP phones and apps, porting numbers, testing quality, and training staff thoroughly on the new system.

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