Why choose VoIP telephone device with video call capabilities
Learn how video-enabled VoIP telephones can improve communication, collaboration, and productivity.
Hybrid and remote work has completely changed the way modern businesses communicate. While traditional VoIP devices handle audio efficiently, there are many companies considering devices that integrate video functionality. But most ask the same question: is the investment worth it?
A VoIP telephone device with video call capabilities pairs high-quality audio communication with built-in video conferencing features. These devices open the door to real-time face-to-face conversations, directly from your desk phone, without the need for external apps or hardware.
We’ll explore whether adding video to your VoIP telephone setup is a smart investment, review key benefits, and take a look at a few industries that can get the most out of these devices. If your business relies heavily on communication, we’ll help you make an informed decision.
Why is a VoIP telephone device with video call capabilities worth the investment?
Enhanced communication and collaboration
VoIP telephones with video capabilities take business communication beyond traditional voice calls. Seeing facial expressions, body language, and visual cues improves understanding and builds stronger interpersonal connections. In fast-paced workspaces, video can help reduce the chances of miscommunication that are common among voice-only channels. For internal teams, especially those working remotely or across multiple locations, face-to-face interaction enhances team engagement and collaboration. When used for client interactions, it boosts customer trust and helps build relationships faster, directly impacting sales and service outcomes.
Greater professionalism and presence
Presentation matters. A VoIP telephone device with integrated video functionality elevates your business presence during calls. Whether it’s onboarding a client, conducting a virtual demo, or managing a project meeting, having a video-enabled communication setup demonstrates that your business values professionalism and modern solutions. Instead of relying on scattered video conferencing tools or clunky webcam setups, these all-in-one devices provide high-resolution video and quality audio from a single unit, ensuring that your business looks sharp, sounds clear, and is always prepared for a face-to-face conversation, even remotely.
Simplified and secure conferencing
One of the biggest pain points for businesses is managing multiple platforms and communication tools when it comes to video conferencing. A VoIP telephone with video capability consolidates these tools, offering a unified solution that reduces complexity and training needs. With built-in video calling features and integrated directory systems, users can start secure video meetings at the push of a button. These devices also reduce dependence on consumer-grade apps and help enforce IT policies around data protection and call security. For industries dealing with sensitive data, this helps maintain compliance while simplifying workflows.
Efficient hardware consolidation and long-term value
Which industries benefit most from VoIP telephones with video capabilities
Healthcare
In the healthcare industry, communication speed and clarity can directly affect patient outcomes. VoIP telephone devices with video support are invaluable for virtual consultations, follow-up appointments, and real-time discussions between healthcare professionals across facilities. These devices allow GPs, specialists, and administrative staff to conduct private video calls without relying on third-party apps. They're also perfect for hospital wards or clinics where face-to-face discussions need to happen quickly.
Legal services
Legal professionals need to conduct sensitive, high-stakes conversations with clients, witnesses, and internal teams. A video-enabled VoIP device makes it possible to handle these discussions from secure office environments, ensuring clear communication and stronger documentation of discussions. Whether it’s holding a virtual deposition, a confidential client meeting, or team collaboration across multiple offices, these devices offer a secure and professional alternative to juggling separate conferencing systems.
Finance and banking
The finance sector relies heavily on trust and personal interaction. Whether advising clients on investment portfolios or coordinating between bank branches, having face-to-face discussions can make a major difference in customer satisfaction and retention. VoIP telephones with video capabilities offer a reliable way for advisors and support teams to connect with clients without visiting a branch. Internally, they streamline meetings between teams in different regions, allowing for faster decision-making and better agility.
Real estate
Real estate professionals are constantly on the move and often conduct meetings with clients remotely. VoIP telephone systems with video calling capabilities enable agents and property managers to conduct virtual walkthroughs, discuss contract terms, or connect with property owners, all without switching platforms or tools. These innovative devices also give real estate offices a professional communication hub where agents can handle buyer queries or collaborate with brokers using high-quality video in a centralised setup.
Education and training
Educational institutions benefit from integrated video communication, especially in hybrid or remote learning models. Teachers, administrators, and course facilitators can use VoIP telephone devices with video to run virtual classes, manage faculty meetings, or provide student support in a professional, secure environment. Unlike ad hoc video solutions, these devices offer stability, easy access, and consistency across departments, making them a preferred option for schools, colleges, and corporate training organisations.
How Uniden supports your business communication needs
At Uniden, we understand that communication is the backbone of every successful business. Our range of advanced VoIP telephones is designed to keep your team connected, whether you're operating from one office or across multiple locations, at reasonable VoIP phone price options. With features like HD video functionality, we help companies streamline internal and client communication, improve their professional image, and boost productivity with seamless tech. Our expert team is here to guide you in choosing the right solution for your specific business needs.
Ready to level up your business communication?
Discover how a VoIP telephone with video capabilities can transform the way your business communicates.
Frequently asked questions
What is a VoIP telephone with video capability?
It is a phone that combines voice and video communication using internet-based VoIP technology, allowing face-to-face calls directly from the device.
Do I need a strong internet connection to use video-enabled VoIP devices?
Yes, a stable and fast internet connection is recommended to ensure smooth video and audio quality during calls.
Are VoIP telephones with video secure for business use?
Yes, most business-grade VoIP devices use encrypted connections and secure protocols to keep your communications private and protected.
Can I integrate these devices with existing business software?
Many modern VoIP telephones are compatible with CRMs and conferencing tools, but integration options depend on the specific model and platform.
Is it more expensive to get a VoIP telephone with video?
Video-enabled devices generally cost more upfront but offer long-term value by consolidating hardware and improving communication efficiency.
