Business phone system
- Business phone systemA complete cloud phone system, set up for you
- Features50+ features: IVR, queues, recording, desktop and mobile apps
- Call flowsDecide exactly how every call is answered and routed
- AI Agents Built inAnswer, book and follow up on calls, day or night
- Time to upgradeStill on an old PBX? Here is what you are missing
Apps and hardware
- Desktop app Live demoCalls, chat, SMS and AI summaries in one window
- Mobile app Live demoYour business number on your iPhone or Android
- Uniden desk phonesThe EVOC2 and a full range of office, DECT and conference phones
- Business NBNNBN set up alongside your phones, on one bill
- Why our internetBuilt for voice, so calls stay clear when the line is busy
New Try it liveTake the Uniden Voice apps for a spin, right here
Click through working demos of the desktop and mobile apps: calls with AI summaries, team chat, SMS and more. No download, no sign up.
Desktop app demoMobile app demoDesigned, built, hosted and supported in Australia. Uniden desk phones, cloud apps and AI in one system.Book a demoAll features
AI on your phone line
Uniden Voice vs AI receptionists
See every comparisonAI AgentsEvery call answered, day or night
It answers on your own numbers, books the job, sends an SMS and warm transfers to your team when a person is needed.
Meet your AI agentBuilt into your phone system, not bolted on. No second number, no call forwarding.Book a demo
Professional services
Trades, retail and hospitality
Browse all industries
Case study · Optical Solutions AustraliaFive branches, five phone systems, now one.5 sites1 systemRead the story
Case study · Coco's Wealth of HealthWhen every enquiry and phone order matters.Maroubra organic health-food storeRead the story
Case study · Shuriken ConsultingFour Sydney offices on one phone system.4 offices1 systemRead the story
Case study · Carlingford Dental SurgeryEvery call rings the whole team.Dental Carlingford, NSWRead the story
Case study · PTSD Dogs AustraliaA direct line for veterans, answered from anywhere.Charity Sunshine Coast, QLDRead the story
Case study · Imperial Realtor GroupSales calls to sales, rentals to property management.Real estate Mango Hill, QLDRead the story
Case study · Good 2 Eat CateringA catering team on the move, on one number.Catering and events Sunshine Coast, QLDRead the story
Case study · ManolutionsOne number for the firm, a direct line to Paul.Executive advisory Works across time zonesRead the story
Our customersFrom one-person shops to national brands
See how businesses like yours run their phones on Uniden Voice.
Find your industryWorking on your own? A real business number and NBN for sole traders, no lock-in.Sole tradersStartups
Phone plansBusiness phone planfrom$84.90/month3 users included on a 36-month term. Every feature, one simple per-user rate.Free setup and free number portingDesktop and mobile apps includedAI Agents built inSee phone plans![Uniden Voice mobile app on a call]()
![A small team working together at a desk]()
Internet, hardware and more
Bundle and savePhones and NBN from one Aussie team
One provider to call when something needs fixing. No finger pointing.
See NBN plansWe guarantee to beat any competitor's quote. Keep your existing numbers when you move across.Sign up online1300 881 662
Learn and get set up
The library at a glanceBrowse all
180business
guides403kreads
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guides403kreads
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Guides by topic
- Phone systems67
- AI24
- Industries18
- Costs13
- NBN8
- Security7
- News5
- Other guides38
Need a hand? Our support team is based in Australia.Contact support
Call us on 1300 881 662 or send a message and the team will get back to you.Send a message
Uniden Voice vs Aircall
Your AI and your data shouldn't fly to Oregon.
Aircall stores Australian call recordings in Sydney, but voice transcriptions and AI insights are processed on AWS US-West, in Oregon, USA. Uniden Voice keeps your calls, transcripts and AI entirely onshore, in Australian datacentres.
🇺🇸 Oregon: your AI & transcripts
🇦🇺 Australia: where you operate
Aircall: AI insights & transcripts go to Oregon, USA
Uniden: everything stays in Australia
Data residency, honestly
Split sovereignty vs fully onshore.
Aircall is software-only on AWS. Per its own privacy documentation, APAC recordings sit in Sydney, but other personal data, including transcriptions and AI-generated insights, is stored in AWS US-West (Oregon). With Uniden, there's no split to explain.
Aircall
Some here. The sensitive bits, there.
Call recordings (APAC)Sydney 🇦🇺
Voice transcriptionsOregon 🇺🇸
AI-generated insightsOregon 🇺🇸
Desk hardwarenone, BYO
SupportRegional APAC 24/5
Uniden Voice over Cloud
All of it. Right here.
Call recordingsAustralia 🇦🇺
TranscriptionsAustralia 🇦🇺
Vocky AI processingAustralia 🇦🇺
EVOC2 HD handsetFirst-party
SupportOnshore, first-party
3-seat
Aircall minimum: ~US$90/mo+ to start, even for a 1-2 person business
No min
Uniden suits 1 user or 1,000, with no artificial seat floor
0
Aircall handsets: software-only, BYO devices
Why it matters
Sovereign by design, not by region setting.
Everything stays onshore
Calls, recordings, transcripts and AI all live and process in Australian datacentres, with no data crossing to Oregon for analysis.
Australian-voiced AI
Vocky AI is built in and speaks like a local, answering, qualifying and booking for Australian callers, processed in Australia.
Your own hardware, no minimums
The plug-and-play EVOC2 HD handset and apps on every platform, for a team of one or one thousand, no 3-seat floor.
Keep your customers' voices in the country.
See a fully-sovereign Australian phone system: AI, transcripts, recordings and support, all onshore.
Book a demo → Sign up online1300 881 662 · info@unidenvoice.com · www.unidenvoice.com