Business phone system
- Business phone systemA complete cloud phone system, set up for you
- Features50+ features: IVR, queues, recording, desktop and mobile apps
- Call flowsDecide exactly how every call is answered and routed
- AI Agents Built inAnswer, book and follow up on calls, day or night
- Time to upgradeStill on an old PBX? Here is what you are missing
Apps and hardware
- Desktop app Live demoCalls, chat, SMS and AI summaries in one window
- Mobile app Live demoYour business number on your iPhone or Android
- Uniden desk phonesThe EVOC2 and a full range of office, DECT and conference phones
- Business NBNNBN set up alongside your phones, on one bill
- Why our internetBuilt for voice, so calls stay clear when the line is busy
New Try it liveTake the Uniden Voice apps for a spin, right here
Click through working demos of the desktop and mobile apps: calls with AI summaries, team chat, SMS and more. No download, no sign up.
Desktop app demoMobile app demoDesigned, built, hosted and supported in Australia. Uniden desk phones, cloud apps and AI in one system.Book a demoAll features
AI on your phone line
Uniden Voice vs AI receptionists
See every comparisonAI AgentsEvery call answered, day or night
It answers on your own numbers, books the job, sends an SMS and warm transfers to your team when a person is needed.
Meet your AI agentBuilt into your phone system, not bolted on. No second number, no call forwarding.Book a demo
Professional services
Trades, retail and hospitality
Browse all industries
Case study · Optical Solutions AustraliaFive branches, five phone systems, now one.5 sites1 systemRead the story
Case study · Coco's Wealth of HealthWhen every enquiry and phone order matters.Maroubra organic health-food storeRead the story
Case study · Shuriken Advisory GroupOne connected team across Sydney, home and overseas.30+ team1 platformRead the story
Case study · Carlingford Dental SurgeryEvery call rings the whole team.Dental Carlingford, NSWRead the story
Case study · PTSD Dogs AustraliaA direct line for veterans, answered from anywhere.Charity Sunshine Coast, QLDRead the story
Case study · Imperial Realtor GroupSales calls to sales, rentals to property management.Real estate Mango Hill, QLDRead the story
Case study · Good 2 Eat CateringA catering team on the move, on one number.Catering and events Sunshine Coast, QLDRead the story
Case study · ManolutionsOne number for the firm, a direct line to Paul.Executive advisory Works across time zonesRead the story
Our customersFrom one-person shops to national brands
See how businesses like yours run their phones on Uniden Voice.
Find your industryWorking on your own? A real business number and NBN for sole traders, no lock-in.Sole tradersStartups
Phone plansBusiness phone planfrom$84.90/month3 users included on a 36-month term. Every feature, one simple per-user rate.Free setup and free number portingDesktop and mobile apps includedAI Agents built inSee phone plans![Uniden Voice mobile app on a call]()
![A small team working together at a desk]()
Internet, hardware and more
Bundle and savePhones and NBN from one Aussie team
One provider to call when something needs fixing. No finger pointing.
See NBN plansWe guarantee to beat any competitor's quote. Keep your existing numbers when you move across.Sign up online1300 881 662
Learn and get set up
The library at a glanceBrowse all
180business
guides403kreads
so far
guides403kreads
so far
Guides by topic
- Phone systems67
- AI24
- Industries18
- Costs13
- NBN8
- Security7
- News5
- Other guides38
Need a hand? Our support team is based in Australia.Contact support
Call us on 1300 881 662 or send a message and the team will get back to you.Send a message
New customer onboarding
Let's get your Uniden Voice set up
Book a 30 minute onboarding session with our Australian team. We'll set up your numbers, your people, your call flow and your phones with you, so everything works the way your business answers calls.
- 30 minutes
- Online, at a time that suits you
What we cover
Four things, set up together
We work through your setup with you, so on day one your calls arrive where you expect them.
Your numbers
The numbers you're bringing across, any new local, mobile, 1300 or 1800 numbers, and how the move is timed.
Your team
Users and extensions, plus the desktop and mobile apps, so everyone can take calls on the business number.
Your call flow
Opening hours, greetings, menus, ring groups, queues and voicemail, and an AI Agent if you'd like one.
Your phones
Uniden desk phones, headsets and conference phones, then test calls in and out to check it all works.
Book your session
Pick a time that suits you
Choose a day and time and you'll get a confirmation with the meeting link. Need to change it? Use the link in your confirmation email.
- Pick a time30 minutes, shown in your own time zone.
- Get your details togetherUse the "Have these ready" list above.
- Meet our teamWe set things up with you and answer your questions.
Can't find a time? Call 1300 881 662, Monday to Friday, 9am to 5pm AEST.
Choose a day and timeTimes shown in your time zone
Extras and hardware
Adding more as you go
Extra numbers, call recording storage, SMS and desk phones can be added when you start or any time after. Every extra is priced up front on our pricing page.
Help after you're set up
Guides for every app and handset, and a real person when you need one.
Onboarding questions
Before your session
Anything else, email info@unidenvoice.com or call 1300 881 662.
Who is the onboarding session for?
New Uniden Voice customers. It's a 30 minute online session with our team to set up your numbers, users, call flow and phones with you.
What should I have ready?
A list of your users with their emails and mobile numbers, the numbers you're moving across with a recent bill from your current provider, your opening hours, and how you'd like calls answered. Whatever you don't have yet, we can sort out later.
Do I need desk phones to get started?
No. The desktop and mobile apps work on their own, so your team can take calls on the business number straight away. If you'd like desk phones, see phones and accessories.
Can I change my call flow after onboarding?
Yes. Opening hours, menus, ring groups and voicemail can all change as your business does. Our call flow page shows what's possible, and our team can make changes for you.
Can I add numbers or users later?
Yes. Users, numbers, recording storage and other extras can be added at any time. Prices are on the pricing page.
Where do I get help after I'm set up?
The knowledge base has guides for every app and handset. For anything else, email info@unidenvoice.com or call 1300 881 662, Monday to Friday, 9am to 5pm AEST.
Ready to get set up?
Book your 30 minute session, or call us and we'll book it for you.