Business phone system
- Business phone systemA complete cloud phone system, set up for you
- Features50+ features: IVR, queues, recording, desktop and mobile apps
- Call flowsDecide exactly how every call is answered and routed
- AI Agents Built inAnswer, book and follow up on calls, day or night
- Time to upgradeStill on an old PBX? Here is what you are missing
Apps and hardware
- Desktop app Live demoCalls, chat, SMS and AI summaries in one window
- Mobile app Live demoYour business number on your iPhone or Android
- Uniden desk phonesThe EVOC2 and a full range of office, DECT and conference phones
- Business NBNNBN set up alongside your phones, on one bill
- Why our internetBuilt for voice, so calls stay clear when the line is busy
New Try it liveTake the Uniden Voice apps for a spin, right here
Click through working demos of the desktop and mobile apps: calls with AI summaries, team chat, SMS and more. No download, no sign up.
Desktop app demoMobile app demoDesigned, built, hosted and supported in Australia. Uniden desk phones, cloud apps and AI in one system.Book a demoAll features
AI on your phone line
Uniden Voice vs AI receptionists
See every comparisonAI AgentsEvery call answered, day or night
It answers on your own numbers, books the job, sends an SMS and warm transfers to your team when a person is needed.
Meet your AI agentBuilt into your phone system, not bolted on. No second number, no call forwarding.Book a demo
Professional services
Trades, retail and hospitality
Browse all industries
Case study · Optical Solutions AustraliaFive branches, five phone systems, now one.5 sites1 systemRead the story
Case study · Coco's Wealth of HealthWhen every enquiry and phone order matters.Maroubra organic health-food storeRead the story
Case study · Shuriken Advisory GroupOne connected team across Sydney, home and overseas.30+ team1 platformRead the story
Case study · Carlingford Dental SurgeryEvery call rings the whole team.Dental Carlingford, NSWRead the story
Case study · PTSD Dogs AustraliaA direct line for veterans, answered from anywhere.Charity Sunshine Coast, QLDRead the story
Case study · Imperial Realtor GroupSales calls to sales, rentals to property management.Real estate Mango Hill, QLDRead the story
Case study · Good 2 Eat CateringA catering team on the move, on one number.Catering and events Sunshine Coast, QLDRead the story
Case study · ManolutionsOne number for the firm, a direct line to Paul.Executive advisory Works across time zonesRead the story
Our customersFrom one-person shops to national brands
See how businesses like yours run their phones on Uniden Voice.
Find your industryWorking on your own? A real business number and NBN for sole traders, no lock-in.Sole tradersStartups
Phone plansBusiness phone planfrom$84.90/month3 users included on a 36-month term. Every feature, one simple per-user rate.Free setup and free number portingDesktop and mobile apps includedAI Agents built inSee phone plans![Uniden Voice mobile app on a call]()
![A small team working together at a desk]()
Internet, hardware and more
Bundle and savePhones and NBN from one Aussie team
One provider to call when something needs fixing. No finger pointing.
See NBN plansWe guarantee to beat any competitor's quote. Keep your existing numbers when you move across.Sign up online1300 881 662
Learn and get set up
The library at a glanceBrowse all
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Need a hand? Our support team is based in Australia.Contact support
Call us on 1300 881 662 or send a message and the team will get back to you.Send a message
Shuriken Advisory Group · cloud phone system and call routing One connected team, wherever they work.
Shuriken Advisory Group is a commercial advisory firm purpose-built for Allied Health practice owners. Its 30+ team members work across Sydney offices, from home and in the Philippines and India, and Uniden Voice Over Cloud keeps them connected as one team.
Shuriken and Uniden Voice at a glance
The challenge
A 30+ person firm spread across Sydney offices, home offices and team members in the Philippines and India, where a client call could stall at a busy desk.
The solution
One cloud business phone system for everyone, with call flows and routing that pass each client call to whoever is free, on a desk phone, the desktop app or the mobile app.
The outcome
Clients reach the connected team wherever people are working that day, and every location runs on the same Uniden Voice platform.
- 30+team members on one platform
- 3countries: Australia, the Philippines and India
- 1cloud communications platform
About Shuriken Advisory Group
Advisory purpose-built for Allied Health. Shuriken Advisory Group is a commercial advisory firm purpose-built for Allied Health practice owners, covering accounting and tax, financial planning, NDIS advisory, practice performance, valuation and exit planning.
It's also an accounting practice for just about anyone: mums and dads, chippies and sparkies, doctors, members of the Armed Services, SMSF trustees and more. You name it, they've got it.
Shuriken's advisers use Uniden Voice desk phones and headsets in the Sydney offices, and the desktop app and mobile app at home and overseas. Call routing moves each client call to the next free team member. It's the same cloud phone system we set up for accounting and advisory practices and allied health businesses.
Beyond the numbers.
- BusinessShuriken Advisory Group
- IndustryAllied Health advisory & accounting
- LocationsSydney CBD, Hornsby, Dural and Manly (NSW), plus remote, Philippines and India
- Websiteshuriken.com
- Team30+ across Sydney, remote, Philippines and India
- SpecialtyAllied Health practice owners
- ServicesAccounting, tax, planning, NDIS, valuation, exit
- UsesPhones, desktop and mobile apps, headsets, call routing
One team across offices, homes and countries
Clients shouldn't need to know where someone is working today. Whichever number they ring, the call should reach someone who can help.
BeforeA team in many places
Sydney offices, people working from home, and team members in the Philippines and India.
With Uniden VoiceOne cloud communications platform
Everyone is on the same Uniden Voice Over Cloud system, wherever they work.
BeforeCalls tied to one desk
When an office is busy or someone is out, a client call can go unanswered.
With Uniden VoiceCall routing to whoever is free
Calls move to the next available team member, in the office or working remotely.
BeforePhone lines tied to buildings
Lines fixed to each site are costly and slow to change.
With Uniden VoicePhones, apps and headsets
Desk phones, the desktop and mobile apps, and headsets, all on one platform.
How a client call reaches the connected team
- A client calls ShurikenOne number, wherever the team is working today.
- Uniden Voice tries the Sydney offices firstHere, every line in the office is busy.
- It rings a team member working remotelyThey answer on the mobile app, and the client doesn't have to call back.
Animated example. Names and numbers are made up.
“
Uniden Voice Over Cloud is our one cloud communications platform. Phones, desktop and mobile apps, headsets and call routing keep us connected as one team across our Sydney offices, remote work and our team members in the Philippines and India.
Shuriken Advisory GroupSydney · Remote · Philippines · India
Read the next customer story
Be like Shuriken. Upgrade to a smarter phone today.
Put your whole team on one cloud communications platform, in the office, at home or overseas. Book a free demo and we'll show you how it works for your business.
1300 881 662 · This email address is being protected from spambots. You need JavaScript enabled to view it. · www.unidenvoice.com