Business phone system
Hardware and internet
Uniden Voice over CloudOne number on your Uniden desk phone, laptop and mobile
Calls, SMS, team chat, video and AI summaries, with Uniden hardware on the desk. Start a call at your desk, finish it in the car.
See all featuresDesigned, built, hosted and supported in Australia. Uniden desk phones, cloud apps and AI in one system.Book a demoAll features
AI on your phone line
Uniden Voice vs AI receptionists
See every comparisonAI AgentsEvery call answered, day or night
It answers on your own numbers, books the job, sends an SMS and warm transfers to your team when a person is needed.
Meet your AI agentBuilt into your phone system, not bolted on. No second number, no call forwarding.Book a demo
Professional services
Trades, retail and hospitality
Browse all industries
Case study · Optical Solutions AustraliaFive branches, five phone systems, now one.5 sites1 systemRead the OSA story
Case study · Coco's Wealth of HealthWhen every enquiry and phone order matters.Maroubra organic health-food storeRead Coco's story
Our customersFrom one-person shops to national brands
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Customer story · Accounting & advisoryFour Sydney offices on one phone system.
Shuriken Consulting provides accounting, tax, financial planning and business advisory from four Sydney offices. Uniden Voice Over Cloud runs the firm's phone system, and call routing moves client calls between the offices.
4 Sydney offices Call routing Desktop app + headsets
Routed to HornsbyAnswered first time
CBD busy → Hornsby
Meet Shuriken Consulting
Accounting and advisory, beyond the numbers
Shuriken Consulting is a Sydney firm offering integrated accounting, tax, financial planning and business advisory, with more than 20 years' experience and offices in Sydney CBD, Hornsby, Dural and Manly.
Shuriken specialises in Allied Health and NDIS practices, and also works with family businesses, construction and trades, property investors and professional services firms.
Beyond the numbers.
- FirmShuriken Consulting
- OfficesSydney CBD, Hornsby, Dural, Manly
- ServicesAccounting, tax, planning, advisory
- SpecialtyAllied Health and NDIS practices
- UsesCall routing, Voice Over Cloud
Before and after
Running four offices as one firm
Clients shouldn't need to know which office to ring. Whichever number they have, the call should reach someone who can help.
BeforeFour offices, four numbers
Clients had to work out which office to call.
With Uniden VoiceCall routing across every office
Client calls are routed across Sydney CBD, Hornsby, Dural and Manly.
BeforeOne office busy, another quiet
In busy periods one team can be flat out while another has time.
With Uniden VoiceCalls move to a free team
If one office is busy, the call goes to the next, so the client reaches a person.
BeforeSeparate phone lines at each site
Lines tied to each building are costly and slow to change.
With Uniden VoiceUniden Voice Over Cloud
One cloud phone system for the whole firm, with the desktop app and headsets at every desk.
How it works
How a client call finds a free team
- A client calls ShurikenOne firm, whichever office number they have saved.
- The call goes to their office firstHere, every line in Sydney CBD is busy.
- It moves to the next free teamHornsby answers, and the client doesn't have to call back.
Animated example. Names and numbers are made up.
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Uniden Voice Over Cloud powers our phone system, with call routing that keeps client calls flowing smoothly across our Sydney CBD, Hornsby, Dural, and Manly offices.
Shuriken ConsultingSydney CBD · Hornsby · Dural · Manly
Get started
Be like Shuriken. Upgrade to a smarter phone today.
Put every office on one cloud phone system and route calls to whichever team is free. Book a free demo and we'll show you how it works across your locations.
1300 881 662 · This email address is being protected from spambots. You need JavaScript enabled to view it. · www.unidenvoice.com