Imperial Realtor Group logo Customer story · Real estate

Sales calls to sales, rental calls to property management.

Imperial Realtor Group is a family-owned agency in Mango Hill, Queensland. On Uniden Voice, buyers, sellers, tenants and landlords reach the right team from one number, and agents answer as the office when they're out.

Call menu Office number on mobile Shared call history
An Imperial Realtor Group team member on the Uniden desk phone
Pressed 1 · SalesRinging an agent's mobile
Calling as the office
Meet Imperial Realtor Group

A family-owned agency in Mango Hill

Imperial Realtor Group is a fully licensed real estate agency helping people sell, buy, rent and manage investment properties in Queensland, with Sales and Property Management teams who know the local market.

Romald leads the agency. His background covers property management, sales, development and credit management, and the business has grown across New Zealand and Australia while staying family owned. Listings are backed by their Sell Smart guarantee.

Connecting people with property.

Imperial Realtor Group logo
  • AgencyImperial Realtor Group
  • OfficeMango Hill, QLD
  • ServicesSales, property management, leasing
  • ValuesIntegrity, honesty, people first
  • UsesCall menu, mobile app, call history
Before and after

Getting every caller to the right team

A seller wanting an appraisal, a buyer booking an inspection and a tenant reporting a repair all ring the same agency. Each needs a different person.

BeforeOne line for every kind of call

Callers waited to be transferred before anyone could help.

With Uniden VoiceA call menu

Sales and appraisal calls go to sales. Tenants and landlords go to property management.

BeforeAgents out of the office

Open homes, appraisals and inspections keep the team on the road.

With Uniden VoiceThe office number on their mobiles

Agents answer and call back on the app, showing the agency number.

BeforeFollow-ups that slip

Without a shared record, an enquiry could be forgotten.

With Uniden VoiceShared call history

Every call is logged, so the team can see who called and who followed up.

How it works

How calls reach the right team

  1. One number, a short menuCallers choose sales and appraisals, or property management.
  2. Sales calls reach an agent anywhereEven at an open home, on the app, showing the office number.
  3. Rental calls go to property managementTenants and landlords reach the right team without a transfer.

Animated example. Names and numbers are made up.

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As an organisation we believe that our success is all about people.
Imperial Realtor GroupFrom their vision statement
An Imperial Realtor Group team member taking a call at the office
Get started

Be like Imperial Realtor. Upgrade to a smarter phone today.

A call menu, the office number on every agent's mobile and a shared call history. Book a free demo and see how it fits your agency.

1300 881 662  ·  This email address is being protected from spambots. You need JavaScript enabled to view it.  ·  www.unidenvoice.com