Business phone system
- Business phone systemA complete cloud phone system, set up for you
- Features50+ features: IVR, queues, recording, desktop and mobile apps
- Call flowsDecide exactly how every call is answered and routed
- AI Agents Built inAnswer, book and follow up on calls, day or night
- Time to upgradeStill on an old PBX? Here is what you are missing
Apps and hardware
- Desktop app Live demoCalls, chat, SMS and AI summaries in one window
- Mobile app Live demoYour business number on your iPhone or Android
- Uniden desk phonesThe EVOC2 and a full range of office, DECT and conference phones
- Business NBNNBN set up alongside your phones, on one bill
- Why our internetBuilt for voice, so calls stay clear when the line is busy
New Try it liveTake the Uniden Voice apps for a spin, right here
Click through working demos of the desktop and mobile apps: calls with AI summaries, team chat, SMS and more. No download, no sign up.
Desktop app demoMobile app demoDesigned, built, hosted and supported in Australia. Uniden desk phones, cloud apps and AI in one system.Book a demoAll features
AI on your phone line
Uniden Voice vs AI receptionists
See every comparisonAI AgentsEvery call answered, day or night
It answers on your own numbers, books the job, sends an SMS and warm transfers to your team when a person is needed.
Meet your AI agentBuilt into your phone system, not bolted on. No second number, no call forwarding.Book a demo
Professional services
Trades, retail and hospitality
Browse all industries
Case study · Optical Solutions AustraliaFive branches, five phone systems, now one.5 sites1 systemRead the story
Case study · Coco's Wealth of HealthWhen every enquiry and phone order matters.Maroubra organic health-food storeRead the story
Case study · Shuriken Advisory GroupOne connected team across Sydney, home and overseas.30+ team1 platformRead the story
Case study · Carlingford Dental SurgeryEvery call rings the whole team.Dental Carlingford, NSWRead the story
Case study · PTSD Dogs AustraliaA direct line for veterans, answered from anywhere.Charity Sunshine Coast, QLDRead the story
Case study · Imperial Realtor GroupSales calls to sales, rentals to property management.Real estate Mango Hill, QLDRead the story
Case study · Good 2 Eat CateringA catering team on the move, on one number.Catering and events Sunshine Coast, QLDRead the story
Case study · ManolutionsOne number for the firm, a direct line to Paul.Executive advisory Works across time zonesRead the story
Our customersFrom one-person shops to national brands
See how businesses like yours run their phones on Uniden Voice.
Find your industryWorking on your own? A real business number and NBN for sole traders, no lock-in.Sole tradersStartups
Phone plansBusiness phone planfrom$84.90/month3 users included on a 36-month term. Every feature, one simple per-user rate.Free setup and free number portingDesktop and mobile apps includedAI Agents built inSee phone plans![Uniden Voice mobile app on a call]()
![A small team working together at a desk]()
Internet, hardware and more
Bundle and savePhones and NBN from one Aussie team
One provider to call when something needs fixing. No finger pointing.
See NBN plansWe guarantee to beat any competitor's quote. Keep your existing numbers when you move across.Sign up online1300 881 662
Learn and get set up
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Call us on 1300 881 662 or send a message and the team will get back to you.Send a message
Imperial Realtor Group · call menu and mobile app for a real estate agency Sales calls to sales, rental calls to property management.
Imperial Realtor Group is a family-owned agency in Mango Hill, Queensland. On Uniden Voice, buyers, sellers, tenants and landlords reach the right team from one number, and agents answer as the office when they're out.
Imperial Realtor and Uniden Voice at a glance
The challenge
Sellers, buyers, tenants and landlords all ring one agency, and agents spend much of the day at open homes and inspections.
The solution
A call menu built in call flows sends sales calls to sales and rental calls to property management, and agents answer on the mobile app as the office.
The outcome
Each caller reaches the right team without a transfer, and every call is kept in a shared history.
About Imperial Realtor Group
A family-owned agency in Mango Hill. Imperial Realtor Group is a fully licensed real estate agency helping people sell, buy, rent and manage investment properties in Queensland, with Sales and Property Management teams who know the local market.
Romald leads the agency. His background covers property management, sales, development and credit management, and the business has grown across New Zealand and Australia while staying family owned. Listings are backed by their Sell Smart guarantee.
Imperial Realtor Group answers one Uniden Voice number with a short call menu, and agents carry the office number on the mobile app. See how it works for other real estate agencies.
Connecting people with property.
- BusinessImperial Realtor Group
- IndustryReal estate
- LocationsMango Hill, QLD
- Websiteirgpl.com.au
- ServicesSales, property management, leasing
- ValuesIntegrity, honesty, people first
- UsesCall menu, mobile app, call history
Getting every caller to the right team
A seller wanting an appraisal, a buyer booking an inspection and a tenant reporting a repair all ring the same agency. Each needs a different person.
BeforeOne line for every kind of call
Callers waited to be transferred before anyone could help.
With Uniden VoiceA call menu
Sales and appraisal calls go to sales. Tenants and landlords go to property management.
BeforeAgents out of the office
Open homes, appraisals and inspections keep the team on the road.
With Uniden VoiceThe office number on their mobiles
Agents answer and call back on the app, showing the agency number.
BeforeFollow-ups that slip
Without a shared record, an enquiry could be forgotten.
With Uniden VoiceShared call history
Every call is logged, so the team can see who called and who followed up.
How calls reach the right team
- One number, a short menuCallers choose sales and appraisals, or property management.
- Sales calls reach an agent anywhereEven at an open home, on the app, showing the office number.
- Rental calls go to property managementTenants and landlords reach the right team without a transfer.
Animated example. Names and numbers are made up.
“
As an organisation we believe that our success is all about people.
Imperial Realtor GroupFrom their vision statement
Read the next customer story
Be like Imperial Realtor. Upgrade to a smarter phone today.
A call menu, the office number on every agent's mobile and a shared call history. Book a free demo and see how it fits your agency.
1300 881 662 · This email address is being protected from spambots. You need JavaScript enabled to view it. · www.unidenvoice.com