Business phone system
Hardware and internet
Uniden Voice over CloudOne number on your Uniden desk phone, laptop and mobile
Calls, SMS, team chat, video and AI summaries, with Uniden hardware on the desk. Start a call at your desk, finish it in the car.
See all featuresDesigned, built, hosted and supported in Australia. Uniden desk phones, cloud apps and AI in one system.Book a demoAll features
AI on your phone line
Uniden Voice vs AI receptionists
See every comparisonAI AgentsEvery call answered, day or night
It answers on your own numbers, books the job, sends an SMS and warm transfers to your team when a person is needed.
Meet your AI agentBuilt into your phone system, not bolted on. No second number, no call forwarding.Book a demo
Professional services
Trades, retail and hospitality
Browse all industries
Case study · Optical Solutions AustraliaFive branches, five phone systems, now one.5 sites1 systemRead the OSA story
Case study · Coco's Wealth of HealthWhen every enquiry and phone order matters.Maroubra organic health-food storeRead Coco's story
Our customersFrom one-person shops to national brands
See how businesses like yours run their phones on Uniden Voice.
Find your industryWorking on your own? A real business number and NBN for sole traders, no lock-in.Sole tradersStartups
Phone plansBusiness phone planfrom$84.90/month3 users included on a 36-month term. Every feature, one simple per-user rate.Free setup and free number portingDesktop and mobile apps includedAI Agents built inSee phone plans
Internet, hardware and more
Bundle and savePhones and NBN from one Aussie team
One provider to call when something needs fixing. No finger pointing.
See NBN plansWe guarantee to beat any competitor's quote. Keep your existing numbers when you move across.Sign up online1300 881 662
Learn and get set up
Need a hand? Our support team is based in Australia.Contact support
Call us on 1300 881 662 or send a message and the team will get back to you.Send a message
Uniden Voice vs
23 honest, point by point comparisons. Pick the one you are weighing up.
AI receptionists and AI agents New
AI-only services that answer the phone, then hand the call back to a system they do not run.
AOverview
All AI-only services
AI agents are a feature. Your phone system is the platform.
See the comparisonSAI receptionist for trades, AU
vs Sophiie
Sophiie answers the call. We run the whole phone system.
See the comparisonHAI receptionist, AU
vs Hello22
"Not a phone carriage service." We are.
See the comparisonVManaged AI phone agent, AU
vs Valory AI
A managed AI agent, on somebody else's phone line.
See the comparisonAAI receptionist and dialler, AU
vs AiDial
Two numbers, two services. Or one phone system.
See the comparisonJAI receptionist for trades, AU
vs Johnni.ai
Point your calls at Johnni, or own the whole call.
See the comparisonFAI consultancy, Melbourne
vs FlowWorks
A custom AI build still needs a phone system to live in.
See the comparisonOBusiness app add-on, AU
vs OneBookPlus
An AI receptionist add-on is not a phone system.
See the comparisonAAI answering, Sydney
vs AI Answering Service
Answering the call is step one. Doing the job is the point.
See the comparisonSVoice AI platform, Germany
vs Synthflow
Enterprise voice AI, then bring your own phones.
See the comparisonBDeveloper voice API, USA
vs Bland AI
A voice API is a toolkit. You need a phone system.
See the comparisonAustralian telcos
Big brands reselling someone else's cloud phone platform.
Global cloud phone platforms
Capable platforms built a long way from Australia.
Collaboration suites
Meeting tools asked to do a phone system's job.
VoIP and PBX
Build it yourself, patch it yourself, support it yourself.
Australian providers
Local names, often running someone else's platform underneath.
Six things every comparison comes back to
AI Agents inside the phone system
Unlimited AI Agents that answer, book, text and warm transfer on your own numbers, from $49 a week. No forwarding to a second supplier.
Our own apps
First party Desktop App on Windows and Mac and Mobile App on iOS and Android, with chat, SMS, video and AI call summaries.
Uniden hardware
The plug and play EVOC2 HD handset, from a name Australian businesses have trusted since 1966.
Australian, end to end
Built, hosted and supported onshore. One bill, one team, and no reseller in the middle.
Open APIs and integrations
HubSpot, Salesforce, Pipedrive, Zoho, Xero, Microsoft Teams, Slack and webhooks, switched on from the Marketplace.
No contract, free porting
Keep your numbers, scale users up and down, and leave whenever you like. Setup and porting are free.
Uniden Voice vs the rest of the field
| What matters | Most competitors | Uniden Voice |
|---|---|---|
| AI agent built into the phone system | ✕Add-on, bolt-on or none | ✓Included, unlimited agents |
| First party handset | ✕Third party or BYO | ✓Uniden EVOC2 HD |
| Built, hosted and supported in Australia | ~Often offshore or resold | ✓Onshore |
| Own desktop and mobile apps | ~Partial or white label | ✓Windows, Mac, iOS, Android |
| Queues, IVR and ring groups for AI and staff | ~Separate systems | ✓One system |
| One vendor, one bill, one support line | ✕Multi vendor | ✓End to end |
Summary across the providers compared above. See each comparison for the detail.
Comparing business phone providers
How does Uniden Voice compare with other business phone providers?
Uniden Voice is an Australian cloud phone system with AI Agents, its own desktop and mobile apps and Uniden handsets, built, hosted and supported onshore. Each comparison page above goes point by point against one provider, with sources.
What is the difference between an AI receptionist and Uniden Voice?
An AI receptionist answers calls you forward to it, then hands them back to a phone system it does not run. Uniden Voice is the phone system with AI built in, so the agent answers your own numbers and transfers straight to your team.
Can I switch without changing my number?
Yes. We port your existing numbers free, set up your call flows, and there is no lock-in contract.
However you compare it, the answer is Australian.
See Uniden Voice for yourself, with AI Agents, apps and handsets on one Australian platform.
1300 881 662 ·