Business phone system
- Business phone systemA complete cloud phone system, set up for you
- Features50+ features: IVR, queues, recording, desktop and mobile apps
- Call flowsDecide exactly how every call is answered and routed
- AI Agents Built inAnswer, book and follow up on calls, day or night
- Time to upgradeStill on an old PBX? Here is what you are missing
Apps and hardware
- Desktop app Live demoCalls, chat, SMS and AI summaries in one window
- Mobile app Live demoYour business number on your iPhone or Android
- Uniden desk phonesThe EVOC2 and a full range of office, DECT and conference phones
- Business NBNNBN set up alongside your phones, on one bill
- Why our internetBuilt for voice, so calls stay clear when the line is busy
New Try it liveTake the Uniden Voice apps for a spin, right here
Click through working demos of the desktop and mobile apps: calls with AI summaries, team chat, SMS and more. No download, no sign up.
Desktop app demoMobile app demoDesigned, built, hosted and supported in Australia. Uniden desk phones, cloud apps and AI in one system.Book a demoAll features
AI on your phone line
Uniden Voice vs AI receptionists
See every comparisonAI AgentsEvery call answered, day or night
It answers on your own numbers, books the job, sends an SMS and warm transfers to your team when a person is needed.
Meet your AI agentBuilt into your phone system, not bolted on. No second number, no call forwarding.Book a demo
Professional services
Trades, retail and hospitality
Browse all industries
Case study · Optical Solutions AustraliaFive branches, five phone systems, now one.5 sites1 systemRead the story
Case study · Coco's Wealth of HealthWhen every enquiry and phone order matters.Maroubra organic health-food storeRead the story
Case study · Shuriken Advisory GroupOne connected team across Sydney, home and overseas.30+ team1 platformRead the story
Case study · Carlingford Dental SurgeryEvery call rings the whole team.Dental Carlingford, NSWRead the story
Case study · PTSD Dogs AustraliaA direct line for veterans, answered from anywhere.Charity Sunshine Coast, QLDRead the story
Case study · Imperial Realtor GroupSales calls to sales, rentals to property management.Real estate Mango Hill, QLDRead the story
Case study · Good 2 Eat CateringA catering team on the move, on one number.Catering and events Sunshine Coast, QLDRead the story
Case study · ManolutionsOne number for the firm, a direct line to Paul.Executive advisory Works across time zonesRead the story
Our customersFrom one-person shops to national brands
See how businesses like yours run their phones on Uniden Voice.
Find your industryWorking on your own? A real business number and NBN for sole traders, no lock-in.Sole tradersStartups
Phone plansBusiness phone planfrom$84.90/month3 users included on a 36-month term. Every feature, one simple per-user rate.Free setup and free number portingDesktop and mobile apps includedAI Agents built inSee phone plans![Uniden Voice mobile app on a call]()
![A small team working together at a desk]()
Internet, hardware and more
Bundle and savePhones and NBN from one Aussie team
One provider to call when something needs fixing. No finger pointing.
See NBN plansWe guarantee to beat any competitor's quote. Keep your existing numbers when you move across.Sign up online1300 881 662
Learn and get set up
The library at a glanceBrowse all
180business
guides403kreads
so far
guides403kreads
so far
Guides by topic
- Phone systems67
- AI24
- Industries18
- Costs13
- NBN8
- Security7
- News5
- Other guides38
Need a hand? Our support team is based in Australia.Contact support
Call us on 1300 881 662 or send a message and the team will get back to you.Send a message
Good 2 Eat Catering · business SMS and phone apps for a team on the move A catering team that's always on the move, on one business number.
Good 2 Eat Catering works from the office, the kitchen, events and the road. Uniden Voice puts the business phone on every computer and mobile, and gives the whole team one business SMS number, so client messages don't get lost.
Good 2 Eat and Uniden Voice at a glance
The challenge
The team works from the office, the kitchen, events and the road, and client texts were landing on personal phones.
The solution
The business phone on every computer through the desktop app and every mobile through the mobile app, plus one shared business SMS number.
The outcome
Clients get one consistent reply from the business number, and the whole team can see the thread.
About Good 2 Eat Catering
Catering across the Sunshine Coast and Brisbane. Good 2 Eat Catering is based in Tanawha on Queensland's Sunshine Coast. They cater weddings, corporate events, conferences, birthdays, Christmas parties and intimate dinners across the Sunshine Coast and Brisbane.
Clients can choose full-service catering with staff, drop-off catering, a vintage food truck or a mobile bar, with event planning to tie it together.
Good 2 Eat uses the Uniden Voice desktop app in the office and the mobile app at events and on the road, with one business SMS number shared by the team. See how it works for other hospitality businesses.
Ridiculously good food for your next event.
- BusinessGood 2 Eat Catering
- IndustryCatering & events
- LocationsTanawha, Sunshine Coast, QLD
- Websitegood2eatcatering.com
- ServingSunshine Coast & Brisbane
- OffersFull service, drop-off, food truck, mobile bar
- UsesDesktop + mobile app, shared SMS
What changed for the Good 2 Eat team
The team is rarely in one place, so they needed the business phone and business SMS with them, plus support they can reach when they need it.
BeforeTied to the office phone
Catering happens at events, in the kitchen and on the road.
With Uniden VoiceThe phone system on every device
Staff use it from a computer or mobile, at the office, at home, at an event or travelling.
BeforeClient texts on personal phones
Clients message whoever they last spoke to, and details get missed.
With Uniden VoiceOne business SMS number
The whole team shares one SMS number, and incoming messages are also sent by email.
BeforeSupport that's hard to reach
When something goes wrong before a big event, there's no time to wait.
With Uniden VoiceSupport that responds
Simon rates it among the best support of any subscription or software they use.
How a client text gets answered
- A client texts the business numberThe message reaches everyone's app and the team inbox.
- Whoever is free repliesHere, a staff member at an event answers from their mobile.
- The client gets one consistent replyFrom the business number, with the whole thread visible to the team.
Animated example. Names and numbers are made up.
“
Uniden Voice has made a real difference to the way our team communicates.
SimonGood 2 Eat Catering
Read the next customer story
Be like Good 2 Eat. Upgrade to a smarter phone today.
The business phone on every computer and mobile, one shared SMS number, and support you can reach. Book a free demo and see how it would work for your team.
1300 881 662 · This email address is being protected from spambots. You need JavaScript enabled to view it. · www.unidenvoice.com