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Uniden Voice vs AI receptionists
See every comparisonAI AgentsEvery call answered, day or night
It answers on your own numbers, books the job, sends an SMS and warm transfers to your team when a person is needed.
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Trades, retail and hospitality
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Case study · Optical Solutions AustraliaFive branches, five phone systems, now one.5 sites1 systemRead the OSA story
Case study · Coco's Wealth of HealthWhen every enquiry and phone order matters.Maroubra organic health-food storeRead Coco's story
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Customer story · Catering & eventsA catering team that's always on the move, on one business number.
Good 2 Eat Catering works from the office, the kitchen, events and the road. Uniden Voice puts the business phone on every computer and mobile, and gives the whole team one business SMS number, so client messages don't get lost.
Desktop + mobile app Shared business SMS Responsive support
New SMS · wedding bookingCopied to the team inbox
Replying from an event
Meet Good 2 Eat Catering
Catering across the Sunshine Coast and Brisbane
Good 2 Eat Catering is based in Tanawha on Queensland's Sunshine Coast. They cater weddings, corporate events, conferences, birthdays, Christmas parties and intimate dinners across the Sunshine Coast and Brisbane.
Clients can choose full-service catering with staff, drop-off catering, a vintage food truck or a mobile bar, with event planning to tie it together.
Ridiculously good food for your next event.
- BusinessGood 2 Eat Catering
- BasedTanawha, Sunshine Coast QLD
- ServingSunshine Coast & Brisbane
- OffersFull service, drop-off, food truck, mobile bar
- UsesDesktop + mobile app, shared SMS
Before and after
What changed for the Good 2 Eat team
The team is rarely in one place, so they needed the business phone and business SMS with them, plus support they can reach when they need it.
BeforeTied to the office phone
Catering happens at events, in the kitchen and on the road.
With Uniden VoiceThe phone system on every device
Staff use it from a computer or mobile, at the office, at home, at an event or travelling.
BeforeClient texts on personal phones
Clients message whoever they last spoke to, and details get missed.
With Uniden VoiceOne business SMS number
The whole team shares one SMS number, and incoming messages are also sent by email.
BeforeSupport that's hard to reach
When something goes wrong before a big event, there's no time to wait.
With Uniden VoiceSupport that responds
Simon rates it among the best support of any subscription or software they use.
How it works
How a client text gets answered
- A client texts the business numberThe message reaches everyone's app and the team inbox.
- Whoever is free repliesHere, a staff member at an event answers from their mobile.
- The client gets one consistent replyFrom the business number, with the whole thread visible to the team.
Animated example. Names and numbers are made up.
“
Uniden Voice has made a real difference to the way our team communicates.
SimonGood 2 Eat Catering
Get started
Be like Good 2 Eat. Upgrade to a smarter phone today.
The business phone on every computer and mobile, one shared SMS number, and support you can reach. Book a free demo and see how it would work for your team.
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