Uniden Voice mobile app

Your business phone, in your pocket.

Take calls on your business number, chat with the team, text customers and join meetings from your iPhone or Android. Give it a go on the phone here. Everything on it works.

Free for every Uniden Voice user Same number as your desk phone Sign in with a link, no password

Scroll and the phone follows along

01

Every call, summarised for you.

Calls are recorded, transcribed and summarised by AI, so you can see who rang, what they needed and what happens next while you're still in the car park.

  • Call logs, missed calls and every call on your account
  • Play recordings and read the summary in the app
  • Add notes to any call for next time
02

Your desk phone, wherever you are.

Calls go out on your business number, not your personal mobile. Transfer, hold and conference just like you would at your desk.

  • Blind and attended transfer, hold, keypad and add call
  • Favourites with live status on the dial pad
  • Switch between earpiece, speaker and Bluetooth
03

Team chat that travels with you.

Direct and group chats, secured end to end. Reply, react, @mention and share files without opening another app.

  • Read receipts and typing indicators
  • View PDFs, photos and spreadsheets in the app
  • Drafts saved per chat, even if you close the app
04

Text customers from the business number.

Send and receive SMS on every business number you've been given, so customers never get your personal mobile.

  • Pick which number or sender ID to send from
  • Tags show which line each conversation is on
  • Inbox, spam and archive, with a live character count
05

See who's free before you call.

Your whole team with live status, so you know who's available, ringing or already on a call. Tap anyone to call or chat.

  • Available, Away, Busy, Ringing and On a Call, live
  • Custom status with an emoji and auto clear
  • Team, shared and phone contacts in one list
06

Calendar, meetings and tasks too.

Company calendars, video meeting rooms and your task boards, all on your phone. Phone calls always come first: meeting audio pauses when one rings.

  • Schedule meetings, weekly or monthly
  • Always open rooms for a quick huddle
  • Task boards with due dates and comments
07

It rings like a real phone call.

Incoming calls fill the screen with the caller's name, even when your phone is locked or the app is in the background. Answer it right here.

  • Full screen calls with Answer and Decline
  • Notifications for chats, SMS and missed calls
  • Approve new sign ins from a trusted device

Everything is tappable. Sample business, sample people, sample numbers. Nothing you type leaves your browser.

Built for life away from the desk.

The little things that make it feel like a proper phone, not just another app.

Never miss a call

Calls and messages come through with the app in the background or the screen locked.

Calls come first

If the phone rings during a video meeting, meeting audio mutes and comes back when you hang up.

Bluetooth ready

Move a call between earpiece, speaker and your car or headset with one tap.

Patchy signal? No problem

Chats, call logs and contacts are stored on the phone, and everything reconnects by itself.

You approve new devices

Signing in somewhere new sends a request to your trusted device, with the device, location and time.

No accidental taps

The screen turns off when you hold the phone to your ear, so your cheek can't hang up on a customer.

Do Not Disturb

Switch on DND after hours and calls and notifications stay quiet until you're ready.

Drafts that stick around

Start a chat or SMS, get interrupted, and your half written message is waiting when you come back.

Badges that add up

Unread chats, SMS and missed calls show on the tabs and on the app icon on your home screen.

Up and running in three steps.

Already with Uniden Voice? You can be taking calls on your mobile in a couple of minutes.

We set you up

Your admin adds you as a phone user in the Customer Portal with your email and a caller ID. Not sure who that is? Our team can do it for you.

Download and enter your email

Get the free app from the App Store or Google Play, open it and type the email address you were set up with.

Tap the link and allow access

Tap the sign in link we email you, then allow the microphone and notifications so calls can ring. That's it.

Questions, answered.

Is the mobile app free?

Yes. The mobile and desktop apps are included for every Uniden Voice user at no extra cost.

Which phones does it work on?

iPhone and Android. Get it from the App Store or Google Play. It shares the same number, history and chats as the desktop app and your desk phone.

Will customers see my personal mobile number?

No. Calls and SMS from the app go out on your business number or sender ID, so your personal number stays private.

I didn't get my sign in email. What do I do?

Check your junk or spam folder first, and make sure you typed the exact email address you were set up with.

Sign in also needs a caller ID on your user in the Customer Portal. If one isn't set, the sign in won't go through. Our support team can check this for you.

Why is it asking me to approve the sign in?

When you sign in on a new device, a request goes to a device you've already signed in on. Approve it there and you're in. It shows the device, its location and the time, so you can decline anything you don't recognise.

Which permissions does it need?

The microphone for calls and notifications so calls and messages can ring through. Bluetooth helps with wireless headsets, and on Android the Phone permission lets calls behave like normal calls.

Contacts, camera and files are optional. Skip them and turn them on later in your phone's settings.

My calls aren't ringing when the app is closed.

Check notifications are allowed for the app and that Do Not Disturb is off in the app's Settings. On Android, also turn off battery optimisation for the app so your phone doesn't put it to sleep.

I can't see the SMS tab, or one of our numbers.

SMS access is given per number. An admin assigns you to each number in the Customer Portal, under Numbers. The tags you see on each conversation come from that number's display name.

Why was my SMS sent as two messages?

One SMS is 160 characters. Longer messages are split into parts and each part is billed. The counter under the message box shows you before you send.

Support asked me for logs. How do I send them?

Open Settings by tapping your photo, then tap the version number five times to turn on debug mode. Tap Sync Log File and the logs go straight to our team.

Ready to put it in your pocket?

Download the app if you're already with Uniden Voice, or book a demo and we'll show you the lot on a call.

Need a hand getting set up? Contact support or call 1300 881 662.