Take calls on your business number, chat with the team, text customers and join meetings from your iPhone or Android. Give it a go on the phone here. Everything on it works.
Free for every Uniden Voice userSame number as your desk phoneSign in with a link, no password
Scroll and the phone follows along
01
Every call, summarised for you.
Calls are recorded, transcribed and summarised by AI, so you can see who rang, what they needed and what happens next while you're still in the car park.
Call logs, missed calls and every call on your account
Play recordings and read the summary in the app
Add notes to any call for next time
02
Your desk phone, wherever you are.
Calls go out on your business number, not your personal mobile. Transfer, hold and conference just like you would at your desk.
Blind and attended transfer, hold, keypad and add call
Favourites with live status on the dial pad
Switch between earpiece, speaker and Bluetooth
03
Team chat that travels with you.
Direct and group chats, secured end to end. Reply, react, @mention and share files without opening another app.
Read receipts and typing indicators
View PDFs, photos and spreadsheets in the app
Drafts saved per chat, even if you close the app
04
Text customers from the business number.
Send and receive SMS on every business number you've been given, so customers never get your personal mobile.
Pick which number or sender ID to send from
Tags show which line each conversation is on
Inbox, spam and archive, with a live character count
05
See who's free before you call.
Your whole team with live status, so you know who's available, ringing or already on a call. Tap anyone to call or chat.
Available, Away, Busy, Ringing and On a Call, live
Custom status with an emoji and auto clear
Team, shared and phone contacts in one list
06
Calendar, meetings and tasks too.
Company calendars, video meeting rooms and your task boards, all on your phone. Phone calls always come first: meeting audio pauses when one rings.
Schedule meetings, weekly or monthly
Always open rooms for a quick huddle
Task boards with due dates and comments
07
It rings like a real phone call.
Incoming calls fill the screen with the caller's name, even when your phone is locked or the app is in the background. Answer it right here.
Full screen calls with Answer and Decline
Notifications for chats, SMS and missed calls
Approve new sign ins from a trusted device
Everything is tappable. Sample business, sample people, sample numbers. Nothing you type leaves your browser.
Built for life away from the desk.
The little things that make it feel like a proper phone, not just another app.
Never miss a call
Calls and messages come through with the app in the background or the screen locked.
Calls come first
If the phone rings during a video meeting, meeting audio mutes and comes back when you hang up.
Bluetooth ready
Move a call between earpiece, speaker and your car or headset with one tap.
Patchy signal? No problem
Chats, call logs and contacts are stored on the phone, and everything reconnects by itself.
You approve new devices
Signing in somewhere new sends a request to your trusted device, with the device, location and time.
No accidental taps
The screen turns off when you hold the phone to your ear, so your cheek can't hang up on a customer.
Do Not Disturb
Switch on DND after hours and calls and notifications stay quiet until you're ready.
Drafts that stick around
Start a chat or SMS, get interrupted, and your half written message is waiting when you come back.
Badges that add up
Unread chats, SMS and missed calls show on the tabs and on the app icon on your home screen.
Up and running in three steps.
Already with Uniden Voice? You can be taking calls on your mobile in a couple of minutes.
We set you up
Your admin adds you as a phone user in the Customer Portal with your email and a caller ID. Not sure who that is? Our team can do it for you.
Download and enter your email
Get the free app from the App Store or Google Play, open it and type the email address you were set up with.
Tap the link and allow access
Tap the sign in link we email you, then allow the microphone and notifications so calls can ring. That's it.
Questions, answered.
Is the mobile app free?
Yes. The mobile and desktop apps are included for every Uniden Voice user at no extra cost.
Which phones does it work on?
iPhone and Android. Get it from the App Store or Google Play. It shares the same number, history and chats as the desktop app and your desk phone.
Will customers see my personal mobile number?
No. Calls and SMS from the app go out on your business number or sender ID, so your personal number stays private.
I didn't get my sign in email. What do I do?
Check your junk or spam folder first, and make sure you typed the exact email address you were set up with.
Sign in also needs a caller ID on your user in the Customer Portal. If one isn't set, the sign in won't go through. Our support team can check this for you.
Why is it asking me to approve the sign in?
When you sign in on a new device, a request goes to a device you've already signed in on. Approve it there and you're in. It shows the device, its location and the time, so you can decline anything you don't recognise.
Which permissions does it need?
The microphone for calls and notifications so calls and messages can ring through. Bluetooth helps with wireless headsets, and on Android the Phone permission lets calls behave like normal calls.
Contacts, camera and files are optional. Skip them and turn them on later in your phone's settings.
My calls aren't ringing when the app is closed.
Check notifications are allowed for the app and that Do Not Disturb is off in the app's Settings. On Android, also turn off battery optimisation for the app so your phone doesn't put it to sleep.
I can't see the SMS tab, or one of our numbers.
SMS access is given per number. An admin assigns you to each number in the Customer Portal, under Numbers. The tags you see on each conversation come from that number's display name.
Why was my SMS sent as two messages?
One SMS is 160 characters. Longer messages are split into parts and each part is billed. The counter under the message box shows you before you send.
Support asked me for logs. How do I send them?
Open Settings by tapping your photo, then tap the version number five times to turn on debug mode. Tap Sync Log File and the logs go straight to our team.