Business phone system
- Business phone systemA complete cloud phone system, set up for you
- Features50+ features: IVR, queues, recording, desktop and mobile apps
- Call flowsDecide exactly how every call is answered and routed
- AI Agents Built inAnswer, book and follow up on calls, day or night
- Time to upgradeStill on an old PBX? Here is what you are missing
Apps and hardware
- Desktop app Live demoCalls, chat, SMS and AI summaries in one window
- Mobile app Live demoYour business number on your iPhone or Android
- Uniden desk phonesThe EVOC2 and a full range of office, DECT and conference phones
- Business NBNNBN set up alongside your phones, on one bill
- Why our internetBuilt for voice, so calls stay clear when the line is busy
New Try it liveTake the Uniden Voice apps for a spin, right here
Click through working demos of the desktop and mobile apps: calls with AI summaries, team chat, SMS and more. No download, no sign up.
Desktop app demoMobile app demoDesigned, built, hosted and supported in Australia. Uniden desk phones, cloud apps and AI in one system.Book a demoAll features
AI on your phone line
Uniden Voice vs AI receptionists
See every comparisonAI AgentsEvery call answered, day or night
It answers on your own numbers, books the job, sends an SMS and warm transfers to your team when a person is needed.
Meet your AI agentBuilt into your phone system, not bolted on. No second number, no call forwarding.Book a demo
Professional services
Trades, retail and hospitality
Browse all industries
Case study · Optical Solutions AustraliaFive branches, five phone systems, now one.5 sites1 systemRead the story
Case study · Coco's Wealth of HealthWhen every enquiry and phone order matters.Maroubra organic health-food storeRead the story
Case study · Shuriken Advisory GroupOne connected team across Sydney, home and overseas.30+ team1 platformRead the story
Case study · Carlingford Dental SurgeryEvery call rings the whole team.Dental Carlingford, NSWRead the story
Case study · PTSD Dogs AustraliaA direct line for veterans, answered from anywhere.Charity Sunshine Coast, QLDRead the story
Case study · Imperial Realtor GroupSales calls to sales, rentals to property management.Real estate Mango Hill, QLDRead the story
Case study · Good 2 Eat CateringA catering team on the move, on one number.Catering and events Sunshine Coast, QLDRead the story
Case study · ManolutionsOne number for the firm, a direct line to Paul.Executive advisory Works across time zonesRead the story
Our customersFrom one-person shops to national brands
See how businesses like yours run their phones on Uniden Voice.
Find your industryWorking on your own? A real business number and NBN for sole traders, no lock-in.Sole tradersStartups
Phone plansBusiness phone planfrom$84.90/month3 users included on a 36-month term. Every feature, one simple per-user rate.Free setup and free number portingDesktop and mobile apps includedAI Agents built inSee phone plans![Uniden Voice mobile app on a call]()
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Internet, hardware and more
Bundle and savePhones and NBN from one Aussie team
One provider to call when something needs fixing. No finger pointing.
See NBN plansWe guarantee to beat any competitor's quote. Keep your existing numbers when you move across.Sign up online1300 881 662
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PTSD Dogs Australia · a dedicated charity number on the mobile app A direct line for veterans and first responders, answered from anywhere.
PTSD Dogs Australia trains rescue dogs as assistance dogs for veterans and 000 first responders living with PTSD. Uniden Voice gives the charity a dedicated number, and the app lets the team take and make calls on it away from the office.
PTSD Dogs Australia and Uniden Voice at a glance
The challenge
People asking for help needed one number they could rely on, and the team is often out at training days and station visits.
The solution
A dedicated number on a cloud business phone system, with the mobile app and desktop app so the team can take and make calls away from the office.
The outcome
Calls in and out show the charity's number, so people know who is calling, and the team can answer from anywhere.
About PTSD Dogs Australia
Rescuing dogs who rescue veterans and first responders. PTSD Dogs Australia is a Sunshine Coast charity that rescues dogs and trains them as assistance dogs for veterans and 000 first responders diagnosed with PTSD. The dogs are given to the people who need them, with support for the dog's whole working life.
The charity also runs an online Train Your Own assistance dog program for people living with PTSD, anxiety or depression, and an Animal Assisted Smiles program that takes therapy dogs to police, fire and paramedic stations. You can support them by donating, sponsoring or fostering.
PTSD Dogs Australia runs its dedicated number on Uniden Voice. The team uses the mobile app and desktop app to answer and call back from home, training days and station visits. See how Uniden Voice supports other charities and non-profits.
Assistance dogs for the people who look after us.
- BusinessPTSD Dogs Australia
- IndustryCharity
- LocationsSunshine Coast, QLD
- Websiteptsddogs.org.au
- HelpsVeterans and 000 first responders
- ProgramsAssistance dogs, Train Your Own, Animal Assisted Smiles
- UsesDedicated number, mobile app
Being reachable for the people who need them
Calling to ask for help is a big step. The charity needed a number people can rely on, and a team that can answer it away from the office.
BeforeNo single number to call
People asking for help should reach the charity directly, not a personal mobile.
With Uniden VoiceA dedicated number
One contact number for assistance dogs, Train Your Own and station visits.
BeforeA team that's often out
Training days, station visits and working from home keep the team away from the office.
With Uniden VoiceCalls on the app
The app puts the dedicated number on the team's phones and computers.
BeforeFollow-ups from personal numbers
A call back from an unknown mobile is easy to miss or ignore.
With Uniden VoiceCharity caller ID
Outgoing calls show the dedicated number, so people know who is calling.
How the charity's line works
- Someone calls the dedicated numberIt rings the team at the office and on the app.
- A team member answersHere, from home on their laptop.
- Follow-ups show the charity numberA call back from a training day shows PTSD Dogs Australia, not a personal mobile.
Animated example. Names and numbers are made up.
“
The flexibility with the app allows our team to make calls from our dedicated number outside the office.
MeganPTSD Dogs Australia
Read the next customer story
Be like PTSD Dogs Australia. Upgrade to a smarter phone today.
A dedicated number people can rely on, and calls in and out on the app wherever your team is. Book a free demo and see how Uniden Voice could support your organisation.
1300 881 662 · This email address is being protected from spambots. You need JavaScript enabled to view it. · www.unidenvoice.com