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Case study · Optical Solutions AustraliaFive branches, five phone systems, now one.5 sites1 systemRead the OSA story
Case study · Coco's Wealth of HealthWhen every enquiry and phone order matters.Maroubra organic health-food storeRead Coco's story
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Customer story · CharityA direct line for veterans and first responders, answered from anywhere.
PTSD Dogs Australia trains rescue dogs as assistance dogs for veterans and 000 first responders living with PTSD. Uniden Voice gives the charity a dedicated number, and the app lets the team take and make calls on it away from the office.
Dedicated number Calls from the app Charity caller ID
Calling as PTSD Dogs AustraliaFrom the app, out of the office
Dedicated line on the app
Meet PTSD Dogs Australia
Rescuing dogs who rescue veterans and first responders
PTSD Dogs Australia is a Sunshine Coast charity that rescues dogs and trains them as assistance dogs for veterans and 000 first responders diagnosed with PTSD. The dogs are given to the people who need them, with support for the dog's whole working life.
The charity also runs an online Train Your Own assistance dog program for people living with PTSD, anxiety or depression, and an Animal Assisted Smiles program that takes therapy dogs to police, fire and paramedic stations. You can support them by donating, sponsoring or fostering.
Assistance dogs for the people who look after us.
- CharityPTSD Dogs Australia
- BasedSunshine Coast, QLD
- HelpsVeterans and 000 first responders
- ProgramsAssistance dogs, Train Your Own, Animal Assisted Smiles
- UsesDedicated number, mobile app
Before and after
Being reachable for the people who need them
Calling to ask for help is a big step. The charity needed a number people can rely on, and a team that can answer it away from the office.
BeforeNo single number to call
People asking for help should reach the charity directly, not a personal mobile.
With Uniden VoiceA dedicated number
One contact number for assistance dogs, Train Your Own and station visits.
BeforeA team that's often out
Training days, station visits and working from home keep the team away from the office.
With Uniden VoiceCalls on the app
The app puts the dedicated number on the team's phones and computers.
BeforeFollow-ups from personal numbers
A call back from an unknown mobile is easy to miss or ignore.
With Uniden VoiceCharity caller ID
Outgoing calls show the dedicated number, so people know who is calling.
How it works
How the charity's line works
- Someone calls the dedicated numberIt rings the team at the office and on the app.
- A team member answersHere, from home on their laptop.
- Follow-ups show the charity numberA call back from a training day shows PTSD Dogs Australia, not a personal mobile.
Animated example. Names and numbers are made up.
“
The flexibility with the app allows our team to make calls from our dedicated number outside the office.
MeganPTSD Dogs Australia
Get started
Be like PTSD Dogs Australia. Upgrade to a smarter phone today.
A dedicated number people can rely on, and calls in and out on the app wherever your team is. Book a free demo and see how Uniden Voice could support your organisation.
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