Uniden Voice Dealer & Partner Program — local preview
A Uniden Voice dealer agreement being sealed in a Sydney boardroom, with a Uniden EVOC2 desk phone on the table

Sell the cloud phone system Australia already trusts

Add Australia's most trusted cloud business phone solution to your portfolio and build a new recurring revenue stream with an industry leader.

  • Designed and built in Australia
  • Hardware, software and support from one vendor
  • 50+ years of innovation
  • 3Ways you earn: recurring commission, hardware margin and sign-up bonuses
  • 50+Call features included as standard, with AI built in
  • 4hrFault SLA on managed business NBN, backed onshore
  • 1Point of contact for hardware, software and faults

01

Why partner with Uniden

A partnership built to grow your business

Unlike providers who focus on software alone or rely on third-party hardware, Uniden delivers a unified ecosystem: handsets, apps, cloud PBX, numbers, NBN and AI voice agents, all designed, built, hosted and supported in Australia. One vendor. One point of contact. No finger-pointing.

01

Market-leading product

A polished, feature-rich cloud phone system your customers actually want, with 50+ call features included as standard and AI built in.

02

Recurring revenue

Earn ongoing monthly commission on every line for the life of the account, plus hardware margin and contract sign-up bonuses.

03

Competitive advantage

Differentiate from competitors and build a reputation as a trusted provider of innovative, Australian communication solutions.

04

Local support and expertise

Designed, built, hosted and supported in Australia, by onshore engineers who understand Australian business needs.

05

Single point of contact

Uniden supplies both the hardware and the software, so you and your customers deal with one team for support and troubleshooting.

06

Sales and marketing support

Ready-made marketing collateral, qualified leads, and training and certification to deepen your team's product knowledge.

02

What you'll be selling

One platform. Three ways to work.

Desk phone, desktop app and mobile app, all on the same Australian cloud. Your customers pick up any device, anywhere, and it just works: a complete solution you sell and support as one.

The Uniden Voice desktop app showing a call log alongside an AI transcription summary of a customer call
The Uniden Voice mobile app call history
The Uniden EVOC2 HD desk phone Uniden EVOC2 HD
Desk phoneUniden EVOC2 HD. Plug-and-play, with no VoIP or SIP settings to configure.
Desktop appWindows, macOS and Linux. Call recording, transcription and team chat.
Mobile appiOS and Android, keeping customers connected even through an outage.
  • Uniden EVOC2 HD handsets, desktop and mobile apps
  • Call recording, transcription and wallboards
  • Vocky AI voice agents built in
  • Local, national, mobile and 1300 calls
  • Video conferencing, SMS and in-app team chat
  • Business continuity during internet disruptions
  • Call queuing, hunt groups and intelligent routing
  • Managed business NBN with 4-hour fault SLA
  • Expands Microsoft Teams into a full phone system
  • Interactive voice menus, time conditions and IVR
  • One-click CRM and POS integration, full API
  • AI engine for call-flow productivity and reporting
Meeting calendar in the Uniden Voice desktop appMeetings
Business SMS conversation in the Uniden Voice desktop appBusiness SMS
Team chat with a shared call-log report in the Uniden Voice desktop appTeam chat

Already trusted by

Proven at scale before you pitch it

From national retail and fuel networks to franchise groups, gyms, schools and not-for-profits, these organisations already run on Uniden Voice over Cloud.

Harvey Norman Business Hub Ampol Ray White Gold's Gym The Y (YMCA) Choices Flooring Inspirations Paint Innova OSA, a Hexatronic Group company Kanebridge Group ALAND LightFast Networks

03

Manage every customer from one portal

No PBX knowledge required

Our web portal is built to be used by anyone. Every customer sits nested under your dealer account, so you can order, provision, manage and support all of them from a single dashboard, 24/7.

One dashboard.
Every customer.

See all customers nested under your account. Order and port numbers, add users, build call flows and monitor activity in real time, all without leaving the portal.

The Uniden Voice dealer portal dashboard, showing active portal users, active phone lines and a call-volume chart for inbound, outbound and missed calls

Real-time number ordering

Order new 1300, local and mobile numbers, and port existing ones, with a click.

Manage users and customers

Every customer nested under your account, provisioned and supported around the clock.

Complex routing, simplified

Voice menus, hunt groups and time conditions built for anyone, not just engineers.

Uniden Marketplace

Customers connect CRMs, ERPs and business tools in one click. APIs and webhooks too.

Wallboards and reports

Real-time analytics per customer, on screens and TVs, or exported to CSV and API.

Plug-and-play hardware

Add a user with no VoIP or SIP settings. Uniden hardware works out of the box.

Number Management in the dealer portal, showing counts of phone, 1300, 1800 and mobile numbers with add and port controls Number management
Queue Report in the dealer portal, showing total, answered, abandoned and timed-out calls with SLA percentage and hourly charts Queue reporting
The Uniden Marketplace in the dealer portal, listing one-click integrations for Shopify, Salesforce, Xero and more Marketplace

Microsoft Teams

Turn Teams into a real phone system

Microsoft Teams is known for chat and meetings. Uniden Voice turns it into a communication powerhouse: by connecting directly to the interface your customers already know, it delivers a complete enterprise telephony stack, bridging internal collaboration and external communication.

Uniden Voice running inside Microsoft Teams, showing team presence and a dial pad

04

Getting started

From enquiry to earning

We are set up to get partners selling quickly, with a dedicated onshore team behind every step.

STEP 01

Apply

Send the dealer enquiry form. We'll talk through your market, your goals and how the program fits your business.

STEP 02

Onboard

Priority partner support and onboarding help you get your first customers live fast, with marketing collateral ready to go.

STEP 03

Certify

Training and certification for your sales and support teams, so your people can sell and support the platform confidently.

STEP 04

Grow

Hit your targets and move up the program, earning more on every line, plus hardware margin and sign-up bonuses.

Become a partner

Let's talk about becoming a partner

Register your interest and our partnerships team will walk you through the program, the commercial terms, and the onboarding, training and marketing support that comes with it.