Business phone system
- Business phone systemA complete cloud phone system, set up for you
- Features50+ features: IVR, queues, recording, desktop and mobile apps
- Call flowsDecide exactly how every call is answered and routed
- AI Agents Built inAnswer, book and follow up on calls, day or night
- Time to upgradeStill on an old PBX? Here is what you are missing
Apps and hardware
- Desktop app Live demoCalls, chat, SMS and AI summaries in one window
- Mobile app Live demoYour business number on your iPhone or Android
- Uniden desk phonesThe EVOC2 and a full range of office, DECT and conference phones
- Business NBNNBN set up alongside your phones, on one bill
- Why our internetBuilt for voice, so calls stay clear when the line is busy
New Try it liveTake the Uniden Voice apps for a spin, right here
Click through working demos of the desktop and mobile apps: calls with AI summaries, team chat, SMS and more. No download, no sign up.
Desktop app demoMobile app demoDesigned, built, hosted and supported in Australia. Uniden desk phones, cloud apps and AI in one system.Book a demoAll features
AI on your phone line
Uniden Voice vs AI receptionists
See every comparisonAI AgentsEvery call answered, day or night
It answers on your own numbers, books the job, sends an SMS and warm transfers to your team when a person is needed.
Meet your AI agentBuilt into your phone system, not bolted on. No second number, no call forwarding.Book a demo
Professional services
Trades, retail and hospitality
Browse all industries
Case study · Optical Solutions AustraliaFive branches, five phone systems, now one.5 sites1 systemRead the story
Case study · Coco's Wealth of HealthWhen every enquiry and phone order matters.Maroubra organic health-food storeRead the story
Case study · Shuriken ConsultingFour Sydney offices on one phone system.4 offices1 systemRead the story
Case study · Carlingford Dental SurgeryEvery call rings the whole team.Dental Carlingford, NSWRead the story
Case study · PTSD Dogs AustraliaA direct line for veterans, answered from anywhere.Charity Sunshine Coast, QLDRead the story
Case study · Imperial Realtor GroupSales calls to sales, rentals to property management.Real estate Mango Hill, QLDRead the story
Case study · Good 2 Eat CateringA catering team on the move, on one number.Catering and events Sunshine Coast, QLDRead the story
Case study · ManolutionsOne number for the firm, a direct line to Paul.Executive advisory Works across time zonesRead the story
Our customersFrom one-person shops to national brands
See how businesses like yours run their phones on Uniden Voice.
Find your industryWorking on your own? A real business number and NBN for sole traders, no lock-in.Sole tradersStartups
Phone plansBusiness phone planfrom$84.90/month3 users included on a 36-month term. Every feature, one simple per-user rate.Free setup and free number portingDesktop and mobile apps includedAI Agents built inSee phone plans![Uniden Voice mobile app on a call]()
![A small team working together at a desk]()
Internet, hardware and more
Bundle and savePhones and NBN from one Aussie team
One provider to call when something needs fixing. No finger pointing.
See NBN plansWe guarantee to beat any competitor's quote. Keep your existing numbers when you move across.Sign up online1300 881 662
Learn and get set up
The library at a glanceBrowse all
180business
guides403kreads
so far
guides403kreads
so far
Guides by topic
- Phone systems67
- AI24
- Industries18
- Costs13
- NBN8
- Security7
- News5
- Other guides38
Need a hand? Our support team is based in Australia.Contact support
Call us on 1300 881 662 or send a message and the team will get back to you.Send a message
Uniden Voice vs Aussie Broadband
Your phone system deserves a phone company.
Aussie Broadband is a terrific internet provider, and that's the point. Business phone is a bolt-on cross-sell to its broadband base, locked to its NBN, on third-party Yealink handsets. Uniden Voice is a communications company first, where the phone is the product.
Where the focus goes
Is your phone system the main event, or the upsell?
Aussie Broadband
An ISP, with phone attached
Hosted PBX is plan-bundled with third-party Yealink phones and tied to an Aussie Broadband connection: a cross-sell, not a core engineering investment. It even sold off its Fonebox contact-centre voice asset.
Uniden Voice over Cloud
Communications, by design
Uniden designs the handset, the apps, the platform and the AI, backed by 50+ years of communications engineering. Managed NBN is part of the service, not the whole company.
What a bolt-on misses
Three things a side-project phone product can't give you.
An AI receptionist
No Vocky-style AI voice agent. When the line's busy or the office is shut, the call is simply lost.
First-party hardware
Resold Yealink handsets only. No purpose-designed desk phone built to match the platform like the Uniden EVOC2.
True desktop apps
A web portal and mobile softphone, but no first-party desktop suite for Windows, macOS and Linux.
Head to head
Focus shows up in the feature list.
Aussie Broadband
Uniden Voice
Primary business
Internet / NBN
Communications
AI voice agent
Vocky AI
First-party handset
Yealink (resold)
EVOC2 HD
Desktop apps
Web + mobile only
Win · macOS · Linux
Tied to one network?
Yes, their NBN
Flexible, managed NBN
Built & owned end to end
Uniden
Put your calls with a company that lives for them.
Keep the broadband if you love it, but give your phone system to a communications company with AI and its own hardware built in.
1300 881 662 · info@unidenvoice.com · www.unidenvoice.com