Business phone system
- Business phone systemA complete cloud phone system, set up for you
- Features50+ features: IVR, queues, recording, desktop and mobile apps
- Call flowsDecide exactly how every call is answered and routed
- AI Agents Built inAnswer, book and follow up on calls, day or night
- Time to upgradeStill on an old PBX? Here is what you are missing
Apps and hardware
- Desktop app Live demoCalls, chat, SMS and AI summaries in one window
- Mobile app Live demoYour business number on your iPhone or Android
- Uniden desk phonesThe EVOC2 and a full range of office, DECT and conference phones
- Business NBNNBN set up alongside your phones, on one bill
- Why our internetBuilt for voice, so calls stay clear when the line is busy
New Try it liveTake the Uniden Voice apps for a spin, right here
Click through working demos of the desktop and mobile apps: calls with AI summaries, team chat, SMS and more. No download, no sign up.
Desktop app demoMobile app demoDesigned, built, hosted and supported in Australia. Uniden desk phones, cloud apps and AI in one system.Book a demoAll features
AI on your phone line
Uniden Voice vs AI receptionists
See every comparisonAI AgentsEvery call answered, day or night
It answers on your own numbers, books the job, sends an SMS and warm transfers to your team when a person is needed.
Meet your AI agentBuilt into your phone system, not bolted on. No second number, no call forwarding.Book a demo
Professional services
Trades, retail and hospitality
Browse all industries
Case study · Optical Solutions AustraliaFive branches, five phone systems, now one.5 sites1 systemRead the story
Case study · Coco's Wealth of HealthWhen every enquiry and phone order matters.Maroubra organic health-food storeRead the story
Case study · Shuriken ConsultingFour Sydney offices on one phone system.4 offices1 systemRead the story
Case study · Carlingford Dental SurgeryEvery call rings the whole team.Dental Carlingford, NSWRead the story
Case study · PTSD Dogs AustraliaA direct line for veterans, answered from anywhere.Charity Sunshine Coast, QLDRead the story
Case study · Imperial Realtor GroupSales calls to sales, rentals to property management.Real estate Mango Hill, QLDRead the story
Case study · Good 2 Eat CateringA catering team on the move, on one number.Catering and events Sunshine Coast, QLDRead the story
Case study · ManolutionsOne number for the firm, a direct line to Paul.Executive advisory Works across time zonesRead the story
Our customersFrom one-person shops to national brands
See how businesses like yours run their phones on Uniden Voice.
Find your industryWorking on your own? A real business number and NBN for sole traders, no lock-in.Sole tradersStartups
Phone plansBusiness phone planfrom$84.90/month3 users included on a 36-month term. Every feature, one simple per-user rate.Free setup and free number portingDesktop and mobile apps includedAI Agents built inSee phone plans![Uniden Voice mobile app on a call]()
![A small team working together at a desk]()
Internet, hardware and more
Bundle and savePhones and NBN from one Aussie team
One provider to call when something needs fixing. No finger pointing.
See NBN plansWe guarantee to beat any competitor's quote. Keep your existing numbers when you move across.Sign up online1300 881 662
Learn and get set up
The library at a glanceBrowse all
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Guides by topic
- Phone systems67
- AI24
- Industries18
- Costs13
- NBN8
- Security7
- News5
- Other guides38
Need a hand? Our support team is based in Australia.Contact support
Call us on 1300 881 662 or send a message and the team will get back to you.Send a message
Uniden Voice vs Dialpad
Great AI. Just not Australian.
We'll happily give Dialpad its due: its AI is genuinely excellent and included in every plan. But it's US-built, runs on global Google Cloud with no published Australian data residency, speaks with an American accent, and reaches Australia through a reseller. Uniden gives you AI just as capable, and entirely Australian.
★ Credit where it's due
Dialpad's AI is the real deal
Live transcription, call summaries and action-item detection, and, unusually, included rather than sold as a costly add-on. We're not going to pretend otherwise.
★★★★★
- ✓ Strong real-time transcription
- ✓ Included AI on all paid plans
- ✓ Polished AI-first product
Now, the part that matters here
The AI is brilliant. Everything around it is offshore.
Dialpad's gap isn't the AI: it's that the AI, the data and the support all live somewhere other than Australia. For an Australian business, that's where it counts.
No Australian data residency
Dialpad runs on global Google Cloud with no published Australian-region residency option, so voice and AI processing aren't guaranteed to stay onshore.
American-accented AI
Dialpad's AI is US-trained and US-voiced. Vocky AI greets your callers in a natural Australian accent: the voice your customers expect.
Local presence via a reseller
Dialpad is a US vendor; Australian onboarding, AUD billing and support come through a third-party ANZ partner, not the platform owner.
Same capability, different home
When your AI answers, whose voice is it?
Dialpad AI
Capable, but a long way from home
"Hi there, how can I help you today?" (US-accented, processed in the US)
- ✕ AI & voice processed on global Google Cloud
- ✕ No published Australian data-residency option
- ✕ American-trained, American-accented
- ✕ Local support via third-party ANZ reseller
- ✕ Third-party Poly/Yealink phones, BYOD
Vocky AI · Uniden
Just as smart, and unmistakably local
"G'day! Thanks for calling, how can I help?" (Australian-voiced, processed in Australia)
- ✓ AI & voice processed in Australian datacentres
- ✓ Fully onshore data residency by design
- ✓ Natural Australian voice for Australian callers
- ✓ First-party onshore support & account management
- ✓ Own EVOC2 HD handset, plug-and-play
Why choose local
All the smarts. None of the distance.
Sovereign AI
Vocky AI is trained, voiced, hosted and processed in Australia: capable AI that never leaves the country.
An accent your callers trust
Australian customers reach an Australian-voiced agent that sounds like your business, not an offshore call centre or US AI.
End-to-end Australian
Built, hosted, supported and AI-processed onshore, with your own hardware and a 99.99% uptime, 4-hour fault SLA behind it.
Love the AI? Get it with an Australian passport.
Hear Vocky AI answer in a local voice, just as capable as Dialpad, and entirely onshore.
1300 881 662 · info@unidenvoice.com · www.unidenvoice.com