Business phone system
- Business phone systemA complete cloud phone system, set up for you
- Features50+ features: IVR, queues, recording, desktop and mobile apps
- Call flowsDecide exactly how every call is answered and routed
- AI Agents Built inAnswer, book and follow up on calls, day or night
- Time to upgradeStill on an old PBX? Here is what you are missing
Apps and hardware
- Desktop app Live demoCalls, chat, SMS and AI summaries in one window
- Mobile app Live demoYour business number on your iPhone or Android
- Uniden desk phonesThe EVOC2 and a full range of office, DECT and conference phones
- Business NBNNBN set up alongside your phones, on one bill
- Why our internetBuilt for voice, so calls stay clear when the line is busy
New Try it liveTake the Uniden Voice apps for a spin, right here
Click through working demos of the desktop and mobile apps: calls with AI summaries, team chat, SMS and more. No download, no sign up.
Desktop app demoMobile app demoDesigned, built, hosted and supported in Australia. Uniden desk phones, cloud apps and AI in one system.Book a demoAll features
AI on your phone line
Uniden Voice vs AI receptionists
See every comparisonAI AgentsEvery call answered, day or night
It answers on your own numbers, books the job, sends an SMS and warm transfers to your team when a person is needed.
Meet your AI agentBuilt into your phone system, not bolted on. No second number, no call forwarding.Book a demo
Professional services
Trades, retail and hospitality
Browse all industries
Case study · Optical Solutions AustraliaFive branches, five phone systems, now one.5 sites1 systemRead the story
Case study · Coco's Wealth of HealthWhen every enquiry and phone order matters.Maroubra organic health-food storeRead the story
Case study · Shuriken ConsultingFour Sydney offices on one phone system.4 offices1 systemRead the story
Case study · Carlingford Dental SurgeryEvery call rings the whole team.Dental Carlingford, NSWRead the story
Case study · PTSD Dogs AustraliaA direct line for veterans, answered from anywhere.Charity Sunshine Coast, QLDRead the story
Case study · Imperial Realtor GroupSales calls to sales, rentals to property management.Real estate Mango Hill, QLDRead the story
Case study · Good 2 Eat CateringA catering team on the move, on one number.Catering and events Sunshine Coast, QLDRead the story
Case study · ManolutionsOne number for the firm, a direct line to Paul.Executive advisory Works across time zonesRead the story
Our customersFrom one-person shops to national brands
See how businesses like yours run their phones on Uniden Voice.
Find your industryWorking on your own? A real business number and NBN for sole traders, no lock-in.Sole tradersStartups
Phone plansBusiness phone planfrom$84.90/month3 users included on a 36-month term. Every feature, one simple per-user rate.Free setup and free number portingDesktop and mobile apps includedAI Agents built inSee phone plans![Uniden Voice mobile app on a call]()
![A small team working together at a desk]()
Internet, hardware and more
Bundle and savePhones and NBN from one Aussie team
One provider to call when something needs fixing. No finger pointing.
See NBN plansWe guarantee to beat any competitor's quote. Keep your existing numbers when you move across.Sign up online1300 881 662
Learn and get set up
The library at a glanceBrowse all
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Guides by topic
- Phone systems67
- AI24
- Industries18
- Costs13
- NBN8
- Security7
- News5
- Other guides38
Need a hand? Our support team is based in Australia.Contact support
Call us on 1300 881 662 or send a message and the team will get back to you.Send a message
Uniden Voice vs Telair
One owner, end to end. Not a white-label badge.
Telair is a solid Australian comms & IT provider, but peel back the brand and you'll find the hallmarks of a white-labelled platform: a "MyCloud PBX", a "UCme" softphone, and Yealink phones provisioned through Yealink's own cloud. Uniden engineers the lot.
What's underneath
SoftphoneUCme · white-label
Hosted PBX3rd-party softswitch
ProvisioningYealink YMCS
HandsetsYealink · Cisco · Poly
AI voice agentnone
peel back
The badge
White-label cover
Whose technology is it, really?
A re-badged stack, or a platform engineered in-house.
Telair doesn't disclose its softswitch vendor publicly, typical of a resold platform. The UCme softphone and Yealink-cloud provisioning are classic white-label signals. With Uniden, every layer is Uniden's own.
Telair
Uniden Voice
Calling platform
Undisclosed / white-label
Uniden-built
Softphone app
"UCme" (white-label)
First-party Uniden app
Desk handsets
Yealink · Cisco · Poly
Uniden EVOC2 HD
Provisioning
Yealink's cloud (YMCS)
Uniden, plug-and-play
Australian-voiced AI agent
None
Vocky AI, included
Single accountable owner
Assembled stack
Uniden, end to end
Why it matters
A badge on someone else's stack means a chain of someone-elses.
When the platform, the provisioning and the handsets all belong to different vendors, a single fault can travel a long way before anyone owns it. Uniden removes the chain entirely: it's all ours.
Softswitch vendor
↓ who do you call?
Yealink provisioning cloud
↓ or here?
Handset manufacturer
↓ or maybe here?
With Uniden: just us.
The Uniden difference
Nothing rebadged. Everything engineered.
First-party apps
Real Uniden apps on Windows, macOS, Linux, iOS and Android, not a rebadged "UCme" softphone wrapped in a logo.
Native Australian AI
Vocky AI is built into the platform Uniden owns, something a white-label reseller can't add to someone else's softswitch.
One throat to choke
Handset, apps, platform, hosting and AI from a single Australian owner, with 99.99% uptime and a 4-hour NBN fault SLA.
Buy the platform, not the sticker on it.
See the difference between a re-badged stack and one Australian company that builds every layer.
1300 881 662 · info@unidenvoice.com · www.unidenvoice.com