Business phone system
- Business phone systemA complete cloud phone system, set up for you
- Features50+ features: IVR, queues, recording, desktop and mobile apps
- Call flowsDecide exactly how every call is answered and routed
- AI Agents Built inAnswer, book and follow up on calls, day or night
- Time to upgradeStill on an old PBX? Here is what you are missing
Apps and hardware
- Desktop app Live demoCalls, chat, SMS and AI summaries in one window
- Mobile app Live demoYour business number on your iPhone or Android
- Uniden desk phonesThe EVOC2 and a full range of office, DECT and conference phones
- Business NBNNBN set up alongside your phones, on one bill
- Why our internetBuilt for voice, so calls stay clear when the line is busy
New Try it liveTake the Uniden Voice apps for a spin, right here
Click through working demos of the desktop and mobile apps: calls with AI summaries, team chat, SMS and more. No download, no sign up.
Desktop app demoMobile app demoDesigned, built, hosted and supported in Australia. Uniden desk phones, cloud apps and AI in one system.Book a demoAll features
AI on your phone line
Uniden Voice vs AI receptionists
See every comparisonAI AgentsEvery call answered, day or night
It answers on your own numbers, books the job, sends an SMS and warm transfers to your team when a person is needed.
Meet your AI agentBuilt into your phone system, not bolted on. No second number, no call forwarding.Book a demo
Professional services
Trades, retail and hospitality
Browse all industries
Case study · Optical Solutions AustraliaFive branches, five phone systems, now one.5 sites1 systemRead the OSA story
Case study · Coco's Wealth of HealthWhen every enquiry and phone order matters.Maroubra organic health-food storeRead Coco's story
Our customersFrom one-person shops to national brands
See how businesses like yours run their phones on Uniden Voice.
Find your industryWorking on your own? A real business number and NBN for sole traders, no lock-in.Sole tradersStartups
Phone plansBusiness phone planfrom$84.90/month3 users included on a 36-month term. Every feature, one simple per-user rate.Free setup and free number portingDesktop and mobile apps includedAI Agents built inSee phone plans![Uniden Voice mobile app on a call]()
![A small team working together at a desk]()
Internet, hardware and more
Bundle and savePhones and NBN from one Aussie team
One provider to call when something needs fixing. No finger pointing.
See NBN plansWe guarantee to beat any competitor's quote. Keep your existing numbers when you move across.Sign up online1300 881 662
Learn and get set up
The library at a glanceBrowse all
173business
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Guides by topic
- Phone systems63
- AI24
- Industries18
- Costs12
- NBN8
- Security7
- News5
- Other guides36
Need a hand? Our support team is based in Australia.Contact support
Call us on 1300 881 662 or send a message and the team will get back to you.Send a message
Australia switched off its 3G networks in 2024, and the fallout is still shaping business technology in 2026, from EFTPOS and alarms to emergency calling. Here is what broke, the lasting lessons, and why smart businesses moved to software-based cloud phone systems that no network generation can strand.
Australia's SMS Sender ID Register went live on 1 July 2026, and texts from unregistered brand names are now labelled 'Unverified'. If your business sends appointment reminders, booking confirmations or any branded SMS, here is exactly what you need to do to stay trusted.
The Optus Triple Zero outage and a surge in mobile complaints have put phone reliability under a national spotlight. Here is what went wrong, what the reviews and Senate inquiry found, and the practical questions that help you choose a business phone system you can actually rely on.
Why Uniden is a trusted Australian communications brand: the heritage behind cordless phones, UHF CB radios and now Uniden Voice Over Cloud, a 100% Australian-hosted business phone system.
Business SMS in 2026: send and receive texts from your business number on desktop and mobile, key use cases, MMS, Australian Spam Act compliance, and how texting fits an all-in-one phone system.
On 8 July 2026, a nationwide Telstra mobile outage cut calls and data for thousands of Australians and even halted some trains. Here is what happened, why fixed internet kept working, and how a cloud phone system keeps your business reachable when a single network fails.
Your guide to NBN business phone systems in 2026: what the copper switch-off means, how a cloud phone runs over any NBN connection, bandwidth, porting, and outage failover.
Running separate vendors for phone, mobile, video, chat, SMS and AI? See how Australian businesses cut costs by consolidating to one all-in-one communications provider in 2026.
From July 2026, hundreds of thousands more Australian businesses and homes can get a free NBN full-fibre upgrade, and a mandatory copper switch-off is coming. Here is what the fibre rollout means for your business phone, your call quality, and how to take advantage of it.
VoIP troubleshooting guide for Australia 2026: fix choppy audio, one-way audio, dropped calls, SIP registration failures, echo, and QoS, plus how managed cloud removes the pain.